Fujitsu M5000 User Manual

SPARC Enterprise M4000/M5000 ServersService ManualPart No.: 819-2210-14,Manual Code: C120-E352-07ENDecember 2010, Revision A

x SPARC Enterprise M4000/M5000 Servers Service Manual • December 20107.1.4 Securing the Server 7–58. I/O Unit Replacement 8–18.1 PCI Cassette Replacem

6-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.1.8 Securing the Server1. Install the fan cover.This step includes replacing

Chapter 6 Storage Devices Replacement 6-96.1.9 Accessing the Hard Disk Drive Backplane of theM5000 ServerCaution – There is an electrical hazard if th

6-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.1.10 Removing the Hard Disk Drive Backplane of theM5000 ServerNote – The fan

Chapter 6 Storage Devices Replacement 6-116.1.12 Securing the ServerCaution – The motherboard unit is heavy. Two people are recommended to lift theuni

6-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.2 CD-RW/DVD-RW Drive Unit (DVDU)ReplacementThe CD-RW/DVD-RW drive unit and C

Chapter 6 Storage Devices Replacement 6-13FIGURE 6-4 shows the location of the CD-RW/DVD-RW drive unit andCD-RW/DVD-RW backplane on the M4000server.FI

6-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 6-5 shows the location of the CD-RW/DVD-RW drive unit andCD-RW/DVD-RW b

Chapter 6 Storage Devices Replacement 6-156.2.1 Identifying the Type of CD-RW/DVD-RW DriveUnitThere are two types of CD-RW/DVD-RW drive units: tray lo

6-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.2.2 Accessing the CD-RW/DVD-RW Drive Unit● Power off the server.This step in

Chapter 6 Storage Devices Replacement 6-176.2.4 Installing the CD-RW/DVD-RW Drive UnitCaution – Do not force the CD-RW/DVD-RW Drive Unit into the slot

Contents xi9.1 XSCF Unit Replacement 9–19.1.1 Accessing the XSCF Unit 9–39.1.2 Removing the XSCF Unit 9–49.1.3 Installing the XSCF Unit 9–59.1.4 Secur

6-18 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.2.6 Accessing the CD-RW/DVD-RW Drive Backplaneof the M4000 ServerCaution – T

Chapter 6 Storage Devices Replacement 6-193. Loosen the captive screw that holds the rear of the CD-RW/DVD-RW DriveBackplane in place.The CD-RW/DVD-RW

6-20 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010Note – If the Oracle Solaris automatic booting is set, use the sendbreak -ddom

Chapter 6 Storage Devices Replacement 6-21Caution – The motherboard unit is heavy. Two people are recommended to lift theunit. If the unit is too heav

6-22 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20103. Connect the power and serial cables to the rear of the CD-RW/DVD-RW DriveBa

Chapter 6 Storage Devices Replacement 6-236.3 Tape Drive Unit ReplacementThe tape drive unit is an active, hot, or cold replacement component. The tap

6-24 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 6-8 shows the location of the tape drive unit and tape drive backplane(

Chapter 6 Storage Devices Replacement 6-25FIGURE 6-9 shows the location of the tape drive unit and tape drive backplane(TAPEBP) on the M5000server.FIG

6-26 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.3.1 Accessing the Tape Drive Unit● Remove the tape drive unit from the domai

Chapter 6 Storage Devices Replacement 6-276.3.3 Installing the Tape Drive UnitCaution – Do not force the tape drive unit into the slot. Doing so can c

xii SPARC Enterprise M4000/M5000 Servers Service Manual • December 201011. Memory Board Replacement 11–111.1 Memory Board Replacement 11–111.1.1 Acces

6-28 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.3.5 Accessing the Tape Drive Backplane of the M4000ServerCaution – There is

Chapter 6 Storage Devices Replacement 6-296.3.6 Removing the Tape Drive Backplane of the M4000Server1. Remove the CD-RW/DVD-RW Drive Backplane.This st

6-30 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.3.8 Securing the Server1. Install the 60-mm fan backplane.This step includes

Chapter 6 Storage Devices Replacement 6-316.3.9 Accessing the Tape Drive Backplane of the M5000ServerCaution – There is an electrical hazard if the po

6-32 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.3.10 Removing the Tape Drive Backplane of the M5000ServerNote – The fan unit

Chapter 6 Storage Devices Replacement 6-336.3.12 Securing the ServerCaution – The motherboard unit is heavy. Two people are recommended to lift theuni

6-34 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010

7-1CHAPTER7Power Systems ReplacementThis chapter describes the power supply units and how to remove and replace them.This information is organized int

7-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 7-1 shows the locations of the power supply unit on the M4000 server.FIG

Chapter 7 Power Systems Replacement 7-3FIGURE 7-2 shows the locations of the power supply units on the M5000 server.FIGURE 7-2 M5000 Server Power Supp

Contents xiii▼ Adding a SPARC64 VII/SPARC64 VII+ CPU Module to a DomainConfigured WithSPARC64 VI 12-1312.2.3 Upgrading a SPARC64 VI CPU Module to SPAR

7-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20107.1.1 Accessing the Power Supply Unit● From the XSCF Shell prompt, use the repl

Chapter 7 Power Systems Replacement 7-5FIGURE 7-3 Removing the Power Supply Unit7.1.3 Installing the Power Supply UnitCaution – Do not force the power

7-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010

8-1CHAPTER8I/O Unit ReplacementThis chapter describes how to remove and install the I/O unit and PCI cassettes. Theinformation is organized into the f

8-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 8-1 shows the I/O unit location on the M4000 server.FIGURE 8-1 M4000 Ser

Chapter 8 I/O Unit Replacement 8-3FIGURE 8-2 shows the I/O unit locations on the M5000 server.FIGURE 8-2 M5000 I/O Unit Locations (Rear)Location Numbe

8-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20108.1 PCI Cassette ReplacementPCI cassettes are hot, active, or cold replacement

Chapter 8 I/O Unit Replacement 8-5Note – Do not install an I/O Box link card (or any PCIe card sensitive to timingdelays) in the slot marked PCI casse

8-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20103. Remove the PCI cassette from the slot and place it on the ESD mat.Note – Whe

Chapter 8 I/O Unit Replacement 8-7Note – When you insert the PCI cassette using hot-swap, the cassette isautomatically powered on and configured. Chec

xiv SPARC Enterprise M4000/M5000 Servers Service Manual • December 201014.1 Backplane Unit Replacement 14–114.1.1 Accessing the M4000 Server Backplane

8-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 8-5 PCI Card Mounted in PCI Cassette8.2.2 Installing the PCI Card1. Loos

Chapter 8 I/O Unit Replacement 8-9FIGURE 8-6 Sequence of Adjusting the PCI Card in PositionNote – The adjustable stops should be snug against the card

8-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20108.3 I/O Unit ReplacementThe I/O units are cold replacement components.8.3.1 Ac

Chapter 8 I/O Unit Replacement 8-114. Using a No. 1 screwdriver, press the lock button on the left side of the I/O unitto free the unit release lever

8-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20108.3.4 Securing the Server1. Power on the server.This step includes reconnectin

Chapter 8 I/O Unit Replacement 8-13FIGURE 8-8 I/O Unit DC-DC Converter, DC-DC Converter Connector, and DC-DC Converter Riser LocationLocation Number C

8-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20108.4.1 Accessing the I/O Unit DC-DC Converter(DDC_A#0 or DDC_B#0)Caution – Ther

Chapter 8 I/O Unit Replacement 8-15FIGURE 8-9 Exposing the I/O Unit DC-DC Converter (Without a DC-DC Converter Retainer)3. Loosen the three screws tha

8-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 If your server does not have a label covering part of the I/O unit DC-DCconv

Chapter 8 I/O Unit Replacement 8-17Note – Do not pull the retention clips of the DC-DC converter retainer too far outwhen disengaging the DC-DC conver

Contents xvC.5 Power C–7C.6 FAN Module C–8C.7 eXtended System Control Facility Unit C–9C.8 Drives C–10C.8.1 Hard Disk Drive C–10C.8.2 CD-RW/DVD-RW Dri

8-18 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 If your server does have a label covering part of the I/O unit DC-DC convert

Chapter 8 I/O Unit Replacement 8-19FIGURE 8-12 Installing the DC-DC Converter (Without a DC-DC Converter Retainer)

8-20 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 8-13 Installing the DC-DC Converter (With a DC-DC Converter Retainer)4.

Chapter 8 I/O Unit Replacement 8-218.4.4 Securing the Server1. Install the I/O unit.This step includes installing the I/O unit, restoring the cable ma

8-22 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20108.4.6 Removing the I/O Unit DC-DC Converter Riser1. Loosen the two screws at t

Chapter 8 I/O Unit Replacement 8-23FIGURE 8-14 Removing the I/O Unit DC-DC Converter Riser and DC-DC Converter (DDC_B#0)

8-24 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20108.4.7 Replacing the I/O Unit DC-DC Converter RiserCaution – The DC-DC converte

Chapter 8 I/O Unit Replacement 8-25Note – If the Oracle Solaris automatic booting is set, use the sendbreak -ddomain_id command after the display cons

8-26 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010

9-1CHAPTER9XSCF Unit ReplacementThe eXtended System Control facility unit (XSCFU or XSCF unit) is also known asthe service processor. The unit operate

xvi SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010F.3.1 Removing the Air Filter from the M5000 Server F–13F.3.2 Servicing the Air

9-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 9-1 shows the XSCF unit location on the M4000 server.FIGURE 9-1 M4000 Se

Chapter 9 XSCF Unit Replacement 9-3FIGURE 9-2 shows the XSCF unit location on the M5000 server.FIGURE 9-2 M5000 Server XSCF Unit Location (Rear)9.1.1

9-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20109.1.2 Removing the XSCF UnitCaution – Use proper ESD grounding techniques when

Chapter 9 XSCF Unit Replacement 9-59.1.3 Installing the XSCF UnitCaution – Do not force the XSCF unit into a slot. Doing so can cause damage to theXSC

9-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20103. Reset the clock.See the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Serve

10-1CHAPTER10Fan Modules ReplacementThe fan units move air currents into and out of the server. This chapter describeshow to remove and install the fa

10-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 10-1 shows the fan module and fan backplane location on the M4000 serve

Chapter 10 Fan Modules Replacement 10-3FIGURE 10-2 shows the fan module and fan backplane location on the M5000 server.FIGURE 10-2 M5000 Server Fan Mo

10-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201010.1.1 Accessing the 60-mm Fan Module1. From the XSCF Shell prompt, use the re

Chapter 10 Fan Modules Replacement 10-510.1.2 Removing the 60-mm Fan Module1. Place a No. 1 screwdriver into the fan release hole and pull upwards on

xviiPrefaceThis service manual describes how to service the SPARC Enterprise M4000/M5000servers from Oracle and Fujitsu. This document is intended for

10-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201010.1.3 Installing the 60-mm Fan ModuleCaution – Do not force the fan into the

Chapter 10 Fan Modules Replacement 10-710.1.5 Accessing the 172-mm Fan Module1. From the XSCF Shell prompt, use the replacefru command to disable the

10-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201010.1.6 Removing the 172-mm Fan Module1. Place a No. 1 screwdriver into the fan

Chapter 10 Fan Modules Replacement 10-910.1.7 Installing the 172-mm Fan ModuleCaution – Do not force the fan module into the slot. Doing so can cause

10-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201010.1.9 Accessing the 60-mm Fan BackplaneCaution – There is an electrical haza

Chapter 10 Fan Modules Replacement 10-1110.1.10 Removing the 60-mm Fan Backplane1. Observe how the cable bundle routes beneath the left front edge of

10-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201010.1.11 Installing the 60-mm Fan Backplane1. Put the 60-mm fan backplane into

Chapter 10 Fan Modules Replacement 10-1310.1.13 Accessing the SPARC Enterprise M4000 172-mmFan BackplaneCaution – There is an electrical hazard if the

10-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20105. Slide the 172-mm fan backplane towards the interior of the server and then

Chapter 10 Fan Modules Replacement 10-15FIGURE 10-6 Removing the M4000 Server 172-mm Fan Backplane

xviii SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010SPARC Enterprise M4000/M5000Servers DocumentationFor the web location of all

10-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201010.1.15 Installing the M4000 Server 172-mm FanBackplane1. Slide the 172-mm fa

Chapter 10 Fan Modules Replacement 10-1710.1.17 Accessing the M5000 Server 172-mm FanBackplaneCaution – There is an electrical hazard if the power cor

10-18 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20105. Slide the 172-mm fan backplane towards the interior of the server and then

Chapter 10 Fan Modules Replacement 10-19FIGURE 10-7 Removing the M5000 Server 172-mm Fan Backplane

10-20 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201010.1.19 Installing the M5000 Server 172-mm FanBackplane1. Slide the 172-mm fa

11-1CHAPTER11Memory Board ReplacementThe memory boards contain system memory DIMMs. This chapter describes how toremove and replace memory boards and

11-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 11-1 shows the memory board location on the M4000 server.FIGURE 11-1 M4

Chapter 11 Memory Board Replacement 11-3FIGURE 11-2 shows the memory board location on the M5000 server.FIGURE 11-2 M5000 Server Memory Board Location

11-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201011.1.1 Accessing the Memory BoardCaution – There is an electrical hazard if th

Chapter 11 Memory Board Replacement 11-511.1.2 Removing the Memory Board1. Pinch the handles together and pull both levers upwards simultaneously toun

Preface xixText ConventionsThis manual uses the following fonts and symbols to express specific types ofinformation.SPARC Enterprise M4000/M5000/M8000

11-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201011.1.3 Installing the Memory BoardCaution – Do not force the memory board into

Chapter 11 Memory Board Replacement 11-711.2 DIMM ReplacementThe DIMMs are cold FRU replacement components. The entire server must bepowered off and t

11-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010Caution – To replace or install a DIMM, do not fail to confirm the DIMMinforma

Chapter 11 Memory Board Replacement 11-9FIGURE 11-5 shows the explanation of DIMM information.FIGURE 11-5 Explanation of DIMM Information11.2.2 Memory

11-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201011.2.3 Installing Memory: Only half or fully populated memory boards may be

Chapter 11 Memory Board Replacement 11-1111.2.5 Removing the DIMMs1. Open the plastic hinged DIMM cover on the memory board cover to expose theDIMMs.2

11-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201011.2.6 Installing the DIMMs1. Push the DIMM evenly into the DIMM socket.2. Sl

12-1CHAPTER12CPU Module ReplacementThis chapter describes how to remove and replace CPU modules (CPUM) Theinformation is organized into the following

12-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 12-1 shows the CPU module location on the M4000 server.FIGURE 12-1 M400

Chapter 12 CPU Module Replacement 12-3FIGURE 12-2 shows the CPU module location on the M5000 server.FIGURE 12-2 M5000 Server CPU Module LocationsLocat

PleaseRecycleCopyright © 2007, 2010, Oracle and/or its affiliates. All rights reserved.FUJITSU LIMITED provided technical input and review on portions

xx SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010Notes on SafetyRead the following documents thoroughly before using or handling

12-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201012.1.1 Accessing the CPU ModuleCaution – There is an electrical hazard if the

Chapter 12 CPU Module Replacement 12-512.1.2 Removing the CPU Module1. Unlock the levers and raise both levers simultaneously to unseat the CPUmodule

12-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201012.1.3 Installing the CPU ModuleCaution – Do not force the CPU module into the

Chapter 12 CPU Module Replacement 12-712.2 CPU UpgradeThis section describes procedures for installing SPARC64 VII/SPARC64 VII+processors in M4000/M50

12-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201012.2.1 SPARC64 VII/SPARC64 VII+ CPU ModulesAdded to a New Domain▼ Adding a SPA

Chapter 12 CPU Module Replacement 12-9Caution – After installing the CPU module, you must reconnect the power cable tothe power supply.9. Log in to th

12-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Set up the CPU operational mode on the domain.Refer to Chapter 2, “Setting

Chapter 12 CPU Module Replacement 12-1112.2.2 SPARC64 VII/SPARC64 VII+ Processors Added toan Existing DomainAdding SPARC64 VII/SPARC64 VII+ Processors

12-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20107. Collect an XSCF snapshot to archive system status prior to upgrade.If a pr

Chapter 12 CPU Module Replacement 12-1313. Continue with the appropriate installation procedure: If you are adding a new SPARC64 VII/SPARC64 VII+ –eq

1-1CHAPTER1Safety and ToolsThis chapter describes safety and tools information. The information is organizedinto the following topics: Section 1.1, “

12-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20103. Confirm that the installed CPU module is recognized by the server and that

Chapter 12 CPU Module Replacement 12-1512.2.3 Upgrading a SPARC64 VI CPU Module toSPARC64 VII/SPARC64 VII+ on an ExistingDomainThis procedure must be

12-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20105. Confirm that no error has occurred.6. Change the key position on the opera

13-1CHAPTER13Motherboard Unit ReplacementThis chapter describes how to remove and replace the motherboard. The informationis organized into the follow

13-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 13-1 shows the location of the motherboard unit on the M4000 server.FIG

Chapter 13 Motherboard Unit Replacement 13-3FIGURE 13-2 shows the location of the motherboard unit on the M5000 server.FIGURE 13-2 M5000 Server Mother

13-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201013.1.1 Accessing the M4000 Server Motherboard UnitCaution – There is an electr

Chapter 13 Motherboard Unit Replacement 13-513.1.2 Removing the M4000 Server Motherboard Unit1. Push the server back into the rack.2. Loosen the two c

13-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010Caution – The motherboard unit is a long and heavy assembly that houses thesys

Chapter 13 Motherboard Unit Replacement 13-7Note – If the Oracle Solaris automatic booting is set, use the sendbreak -ddomain_id command after the dis

1-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010Caution – Attach the cord of the antistatic wrist strap directly to the server.

13-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010Note – If the motherboard unit is only being removed to provide access to theb

Chapter 13 Motherboard Unit Replacement 13-9FIGURE 13-4 Removing the M5000 Server Motherboard Unit

13-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201013.1.7 Installing the M5000 Server Motherboard UnitCaution – The motherboard

Chapter 13 Motherboard Unit Replacement 13-1113.1.8 Securing the Server1. Install the CPU modules and filler panels.See Section 12.1.3, “Installing th

13-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201013.2 DC-DC Converter ReplacementThe DC-DC converters are cold replacement com

Chapter 13 Motherboard Unit Replacement 13-13FIGURE 13-6 shows the location of the DC-DC converter on the M5000 server.FIGURE 13-6 M5000 Server DC-DC

13-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201013.2.1 Accessing the M4000 Server DC-DC ConverterCaution – There is an electr

Chapter 13 Motherboard Unit Replacement 13-1513.2.2 Removing the M4000 Server DC-DC Converter● Pull the DC-DC converter from the socket and place it o

13-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201013.2.3 Installing the M4000 Server DC-DC ConverterCaution – The converter des

Chapter 13 Motherboard Unit Replacement 13-1713.2.5 Accessing the M5000 Server DC-DC ConverterCaution – There is an electrical hazard if the power cor

Chapter 1 Safety and Tools 1-3Free-standing equipment racks should be supplied with a stabilizer feature, whichmust be sufficient to support the weigh

13-18 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201013.2.6 Removing the M5000 Server DC-DC ConverterCaution – Use proper ESD grou

Chapter 13 Motherboard Unit Replacement 13-19Note – If the Oracle Solaris automatic booting is set, use the sendbreak -ddomain_id command after the di

13-20 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010For details on the configuration in each domain which consists of processors

Chapter 13 Motherboard Unit Replacement 13-219. Update the XCP version.For the firmware updating procedures, see the SPARC EnterpriseM3000/M4000/M5000

13-22 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201017. Power on all the target domain.18. Confirm that the target domain has bee

14-1CHAPTER14Backplane Unit ReplacementThe backplane unit is composed of the power supply and I/O backplane. The SPARCEnterprise M5000 backplane unit

14-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 14-1 shows the backplane unit location on the M4000 server.FIGURE 14-1

Chapter 14 Backplane Unit Replacement 14-3FIGURE 14-2 shows the backplane unit location on the M5000 server.FIGURE 14-2 M5000 Server Backplane Unit Lo

14-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010Caution – Use proper ESD grounding techniques when handling components. SeeSec

Chapter 14 Backplane Unit Replacement 14-55. Remove the motherboard unit.This step includes removing the CPU modules, possibly the memory boards,disco

1-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Hold the board by the handle and finger hold panels, where the board stiffene

14-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102. Loosen the eight(8) green captive screws that hold the backplane unit inpos

Chapter 14 Backplane Unit Replacement 14-714.1.3 Installing the M4000 Server Backplane Unit1. Remove the ground cable and operator panel cable from th

14-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201014.1.4 Securing the Server1. Install the CD-RW/DVD-RW Drive Backplane.This ste

Chapter 14 Backplane Unit Replacement 14-9Note – If the Oracle Solaris automatic booting is set, use the sendbreak -ddomain_id command after the displ

14-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20104. Remove the power supply units.See Section 7.1.2, “Removing the Power Suppl

Chapter 14 Backplane Unit Replacement 14-11FIGURE 14-4 Removing the M5000 Server Backplane

14-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201014.1.7 Installing the M5000 Server Backplane Unit1. Connect the ground cable

Chapter 14 Backplane Unit Replacement 14-135. Install the top cover.This step includes sliding the server in to the equipment rack and restoring thean

14-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010

15-1CHAPTER15Operator Panel ReplacementThis chapter describes how to remove and install the operator panel. The informationis organized into the follo

2-1CHAPTER2Fault IsolationThis chapter describes overview and fault diagnosis information. The information isorganized into the following topics: Sec

15-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 15-1 shows the location of the operator panel on the M4000 server.FIGUR

Chapter 15 Operator Panel Replacement 15-3FIGURE 15-2 shows the location of the operator panel on the M5000 server.FIGURE 15-2 M5000 Server Operator P

15-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201015.2 Accessing the Operator PanelCaution – There is an electrical hazard if th

Chapter 15 Operator Panel Replacement 15-51. Pull the levers outwards and disconnect the operator panel keyswitch cable(FIGURE 15-3).2. Press the smal

15-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 15-3 Removing the Operator Panel

Chapter 15 Operator Panel Replacement 15-715.2.2 Installing the Operator PanelCaution – Use proper ESD grounding techniques when handling components.

15-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010

A-1APPENDIXAComponents ListThis appendix shows the server nomenclature and component numbering.FIGURE A-1 shows the M4000 server.

A-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE A-1 M4000 Server Component LocationsLocationNumber ComponentLocationNumb

Appendix A Components List A-3FIGURE A-2 shows the M5000 server.8 Tape drive backplane (TAPEBP) 29 Memory board (MEMB#2)9 Hard disk drive backplane (H

2-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 2-1 Diagnostic Method Flow ChartNo

A-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE A-2 M5000 Server Component Locations1541719462345687910161820212223 24 2

Appendix A Components List A-5LocationNumber ComponentLocationNumber Component1 Top cover 32 I/O unit (IOU#1)2 CPU module (CPUM#0) 33 DC-DC Converter

A-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 201027 Operator panel (OPNL) 58 Memory board (MEMB#4)28 I/O unit (IOU#0) 59 Memory

B-1APPENDIXBRules for System ConfigurationThis appendix shows the system configurations for the midrange servers.B.1 Server ConfigurationTABLE B-1 sho

B-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010TABLE B-1 System FeaturesFeatures M4000 Server M5000 Server NotesMotherboard un

Appendix B Rules for System Configuration B-3I/O unit (IOU) 1 2 Each IOU contains the following:• PCI cards—Four short PCI Express (PCIe)slots (four u

B-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010Power supplies (2000W) 2 (1+ 1redundant)4(2+2redundant)Redundant cooling • Four

C-1APPENDIXCFRU ListThis appendix shows the midrange server FRUs and is divided into the followingsections: Section C.1, “Server Overview” on page C-

C-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010TABLE C-1 identifies the FRU components.Note – If the hard disk drive is the bo

Appendix C FRU List C-3C.2 System BoardsC.2.1 Motherboard UnitThe motherboard unit is the main circuit board for the midrange servers. Thefollowing co

Chapter 2 Fault Isolation 2-3FIGURE 2-2 Diagnostic Method Flow Chart—Traditional Data Collection

C-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010C.2.2 CPU ModuleTABLE C-2 lists the maximum number of CPU modules that can be i

Appendix C FRU List C-5C.2.3 Memory BoardEach memory board provides a memory access controller (MAC) and eight DIMMslots. To remove or install memory

C-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010C.3 Backplane UnitThe midrange servers contain an I/O backplane/power backplane

Appendix C FRU List C-7Refer to Section 8.3, “I/O Unit Replacement” on page 8-10 for replacementprocedures.C.5 PowerPower is provided to both midrange

C-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010There are two fans in each power supply unit.The SPARC Enterprise M5000 server

Appendix C FRU List C-9Refer to Section 10.1, “Fan Module Replacement” on page 10-1 for replacementprocedures.C.7 eXtended System Control Facility Uni

C-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010C.8 DrivesBoth servers provide front-panel access to the drives. TABLE C-7 lis

Appendix C FRU List C-11C.8.2 CD-RW/DVD-RW Drive Unit (DVDU)There are two types of CD-RW/DVD-RW drive units: tray load or slot load. Eachtype of drive

C-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010The Serial Advanced Technology Attachment (SATA) interface is a serial linkbet

D-1APPENDIXDExternal Interface SpecificationsThis appendix describes the specifications of the connectors provided on the SPARCEnterprise server unit:

2-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.2 Checking the Server and SystemConfigurationBefore and after maintenance wor

D-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010D.1 Serial PortTABLE D-1 Serial PortSetting Pin No Signal Name Input/Output Des

Appendix D External Interface Specifications D-3D.2 UPC (UPS Control) PortD.3 USB PortTABLE D-2 UPC (UPS Control) PortSetting Pin No Signal Name Input

D-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010D.4 Connection Diagram for Serial CableFIGURE D-1 Connection Diagram for Serial

E-1APPENDIXEUPS ControllerThis appendix explains the UPS controller (UPC) that controls the uninterruptiblepower supply (UPS) unit. Section E.1, “Ove

E-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010E.3 Signal Line ConfigurationThis section describes signal definitions and elec

Appendix E UPS Controller E-3TABLE E-1 UPS Interface SignalsON:Indicates contacts are closedOFF: Indicates contacts are openNote1: Use a UPS capable o

E-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010E.4.2 Output circuitE.5 UPS CableThe UPS cable specifications are as follows:

Appendix E UPS Controller E-5FIGURE E-2 Corresponding Terminals in UPC Port and the UPS CableNote – If you need UPC cables, you need to make arrangeme

E-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010

F-1APPENDIXFAir FiltersThe air filters for the M4000 and M5000 servers are optional and intended for use inenvironments where additional filtering is

Chapter 2 Fault Isolation 2-5The hardware configuration and the status of each hardware component can bechecked from the maintenance terminal using eX

F-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010F.1 M4000 and M5000 Servers Air FilterThe air filter is held in place on the fr

Appendix F Air Filters F-36. Use the showaltitude(8) command to check the setting of air filter.7. Use the rebootxscf(8) command to reset XSCF.8. Star

F-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE F-2 Hook and Loop Tape Locations

Appendix F Air Filters F-52. Carefully remove the tape protective backing, leaving the hook and loop tapestill attached to the filter.FIGURE F-3 Remov

F-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20103. Carefully position the air filter to the front of the server, making sure no

Appendix F Air Filters F-74. Press firmly at all places where the sticky tape comes in contact with the bezel.The air filter is now installed.5. Retur

F-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010F.2.1 Removing the Air Filter From the M4000 ServerThis section covers how to r

Appendix F Air Filters F-9F.3 Air Filter Installation for the M5000ServerTest fit the filter to the front bezel of the server to make sure you know wh

F-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20101. Locate the protective strips on the back side of the filter and clean the b

Appendix F Air Filters F-11FIGURE F-9 Installing the Upper Air Filter to the M5000 ServerFIGURE F-10 Installing the Lower Air Filter to the M5000 Serv

Copyright © 2007, 2010, Oracle et/ou ses sociétés affiliées. Tous droits réservés.FUJITSU LIMITED a fourni et vérifié des données techniques de certaine

2-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.2.2 Checking the Software and FirmwareConfigurationThe software and firmware

F-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20104. Press firmly at all places where the sticky tape comes in contact with the

Appendix F Air Filters F-13F.3.1 Removing the Air Filter from the M5000 ServerThis section covers how to remove the air filter for servicing power sup

F-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010F.3.2 Servicing the Air FilterServicing the Air filter is done by removing the

Appendix F Air Filters F-1511. Perform Steps 1 through 8 of Section F.1.1, “Command Operations Procedures”on page F-2.

F-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010

G-1APPENDIXGAbbreviationsThis appendix lists out the proper names of acronyms found in this manual.TABLE G-1 AcronymsAbbreviation Full nameASIC Applic

G-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010DIMM Dual inline memory moduleDRAM Dynamic random access memoryEcache External

Appendix G Abbreviations G-3PHP PCI hot plugPOST Power-on self-testPOR Power-on resetPSB Physical system boardPSU Power supply unitPROM Programmable r

G-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010

Index-1IndexNumerics172-mm fan backplane, 10-13172-mm fan module, 10-160-mm fan backplane, 10-1060-mm fan module, 10-195364Head15.2 CD-RW/DVD-RW (DVDU

Chapter 2 Fault Isolation 2-72.2.2.1 Checking the Software ConfigurationThe following procedure for these checks can be made from the domain console:1

Index-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010LLEDs, 2-11, 2-18Mmemory board, 11-1DIMMs, 11-7motherboard unit, 13-1DC-DC

2-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.2.3 Downloading the Error Log InformationIf you want to download the error lo

Chapter 2 Fault Isolation 2-9FIGURE 2-3 M4000 Server Operator PanellLocation Number Component1 POWER LED2 XSCF STANDBY LED3 CHECK LED4 Power switch5 M

2-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 2-4 M5000 Server Operator PanelAdditional LEDs are located in various l

Chapter 2 Fault Isolation 2-11The Operator panel LEDs operate as described in TABLE 2-3.TABLE 2-3 Operator Panel LEDs and SwitchesIcon Name Color Desc

2-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010The state displayed by LED combination is described in TABLE 2-4.TABLE 2-4 Sta

Chapter 2 Fault Isolation 2-13The operator panel mode switch is used to set the operation mode. The operator panelpower switch is used to power on and

2-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.4 Error ConditionsAlways access the following web site first to interpret fa

Chapter 2 Fault Isolation 2-15 Diagnoses the problems. Initiates pro-active self-healing activities. For example, the fault manager candisable fault

2-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010TABLE 2-7 Predictive Self-Healing MessageOutput Displayed DescriptionNov 1 16:

Chapter 2 Fault Isolation 2-172.4.2 Monitoring OutputTo understand error conditions, collect the monitoring output information. For thecollection of t

2-18 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.5 LED FunctionsLED lights help the user find the component and provide infor

Chapter 2 Fault Isolation 2-19TABLE 2-11 describes the components and their LEDs.TABLE 2-11 Component LED DescriptionsComponent LED Type LED Display M

2-20 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010Power supply unit(PSU)READY On (green) Indicates that the power is turned on a

Chapter 2 Fault Isolation 2-212.6 Using the Diagnostic CommandsAfter the message in TABLE 2-7 is displayed, you might desire more information aboutthe

2-22 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.6.2 Using the fmdump CommandThe fmdump command can be used to display the co

Chapter 2 Fault Isolation 2-232.6.2.2 fmdump -e CommandTo get information of the errors that caused this failure you can use the -e option, asshown in

2-24 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010If fmadm faulty occurs, the FMA resource cache on the OS side can be clearedwi

Chapter 2 Fault Isolation 2-252.7 Traditional Oracle Solaris DiagnosticCommandsThese superuser commands can help you determine if you have issues in y

vContentsPreface xvii1. Safety and Tools 1–11.1 Safety Precautions 1–11.2 System Precautions 1–21.2.1 Electrical Safety Precautions 1–21.2.2 Equipment

2-26 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.7.1 Using the iostat CommandThe iostat command iteratively reports terminal,

Chapter 2 Fault Isolation 2-272.7.2 Using the prtdiag CommandThe prtdiag command displays configuration and diagnostic information. Thediagnostic info

2-28 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010The following example shows output for the prtdiag command in verbose mode.# p

Chapter 2 Fault Isolation 2-29The prtdiag -v output continued.IO Lane/FrqLSB Type LPID RvID,DvID,VnID BDF State Act, Max NameModel Logical Path

2-30 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.7.3 Using the prtconf CommandSimilar to the show-devs command run at the ok

Chapter 2 Fault Isolation 2-31The prtconf output continued.disk-label (driver not attached) terminal-emulator (driver not attached) obp-

2-32 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.7.4 Using the netstat CommandThe netstat command displays the network status

Chapter 2 Fault Isolation 2-332.7.4.1 OptionsTABLE 2-15 describes options for the netstat command and how those options canhelp troubleshooting.The fo

2-34 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.7.5 Using the ping CommandThe ping command sends ICMP ECHO_REQUEST packets t

Chapter 2 Fault Isolation 2-352.7.6 Using the ps CommandThe ps command lists the status of processes. Using options and rearranging thecommand output

vi SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.4 Error Conditions 2–142.4.1 Predictive Self-Healing Tools 2–142.4.2 Monitorin

2-36 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102.7.7 Using the prstat CommandThe prstat utility iteratively examines all acti

Chapter 2 Fault Isolation 2-372.8 Other Issues2.8.1 Can’t Locate Boot DeviceWhen the PCI-X card slot 0 is faulty or it is not seated properly, the fir

2-38 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010

3-1CHAPTER3Periodic MaintenanceThis chapter describes the periodic maintenance required to keep the server runningregardless of whether a problem has

3-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Replace the cleaning cassette when the tape inside of the cassette has comple

4-1CHAPTER4FRU Replacement PreparationThis chapter describes how to prepare a field-replaceable unit (FRU) for safereplacement. The information is org

4-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010TABLE 4-1 lists the FRUs, location and access, and the replacement method.TABLE

Chapter 4 FRU Replacement Preparation 4-3CPU module (CPUM_A) Top Cold replacementMemory board (MEMB) Top Cold replacementMotherboard (M4000) (MBU_A) R

4-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20104.2 Active ReplacementIn active replacement the Oracle Solaris OS must be confi

Chapter 4 FRU Replacement Preparation 4-5Caution – If you use the PCI Hot Plug (PHP) function on the servers with OracleSolaris 10 9/10, or 142909-17

Contents vii2.7.7.1 Options 2–362.8 Other Issues 2–372.8.1 Can’t Locate Boot Device 2–373. Periodic Maintenance 3–13.1 Tape Drive Unit 3–13.1.1 Cleani

4-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20102. Type the cfgadm command to confirm the component is now connected.4.2.4 Veri

Chapter 4 FRU Replacement Preparation 4-74.3.1 Removing and Replacing a FRU1. From the XSCF Shell prompt, type the replacefru command.EXAMPLE 4-1 repl

4-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010The replacefru command automatically tests the status of the component after th

Chapter 4 FRU Replacement Preparation 4-94.3.2 Verifying Hardware Operation1. Type the showhardconf command to confirm the new component is installed.

4-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010This sample shows the showhardconf output continued.Refer to the showhardconf

Chapter 4 FRU Replacement Preparation 4-112. Type the showhardconf -u command to display the number of FRUs in eachunit.Refer to the showhardconf -u m

4-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20104.4 Cold Replacement (Powering the ServerOff and On)In cold replacement all bu

Chapter 4 FRU Replacement Preparation 4-13Caution – There is an electrical hazard if the power cords are not disconnected. Allpower cords must be disc

4-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20104.4.3 Powering the Server Off Manually1. Notify users that the server is being

Chapter 4 FRU Replacement Preparation 4-154.4.5 Verifying Hardware Operation1. From the ok prompt, press the Enter key, and press the “#.” (number sig

viii SPARC Enterprise M4000/M5000 Servers Service Manual • December 20105.2.1 Removing the Top Cover 5–55.2.2 Replacing the Top Cover 5–85.3 Fan Cover

4-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010This sample shows the showhardconf output continued.Refer to the showhardconf

Chapter 4 FRU Replacement Preparation 4-174. From the ok prompt, type the show-devs command to ensure all PCI cards aremounted:EXAMPLE 4-8 show-devsok

4-18 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20105. Type the probe-scsi-all command to confirm that the storage devices aremoun

5-1CHAPTER5Internal Components AccessThis chapter describes how to access the internal components. The information isorganized into the following topi

5-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20105.1.1 Sliding the Server Out of the Equipment RackCaution – To prevent the equi

Chapter 5 Internal Components Access 5-3FIGURE 5-1 Loosening the Captive Screws on the Shipping Brackets

5-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20103. Loosen the four (4) captive screws at the front of the server (FIGURE 5-2).F

Chapter 5 Internal Components Access 5-55.2 Top Cover Remove and ReplaceYou must slide the server out of the equipment rack before removing the top co

5-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106. Loosen the captive screw(s) on the center top of the server.The SPARC Enterp

Chapter 5 Internal Components Access 5-7FIGURE 5-4 Removing the M5000 Server Top Cover

Contents ix6.2.7 Removing the CD-RW/DVD-RW Drive Backplane of the M4000Server 6–186.2.8 Installing the CD-RW/DVD-RW Drive Backplane of the M4000Server

5-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20105.2.2 Replacing the Top Cover1. Align the top cover and then slide it towards t

Chapter 5 Internal Components Access 5-9Note – When drawing out the M400/M5000 Server to the front, release the cable tieholding the PCI cables on the

5-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010FIGURE 5-5 Removing the Fan Cover5.3.2 Replacing the Fan Cover1. Align the tab

6-1CHAPTER6Storage Devices ReplacementThis chapter describes how to remove and install the main storage systems. Theinformation is organized into the

6-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 6.1.10, “Removing the Hard Disk Drive Backplane of the M5000 Server”

Chapter 6 Storage Devices Replacement 6-3The following illustration shows the locations of the hard disk drives and the harddisk drive backplane on th

6-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.1.1 Accessing the Hard Disk DriveNote – If the hard disk drive is the boot de

Chapter 6 Storage Devices Replacement 6-56.1.3 Installing the Hard Disk DriveCaution – Do not force the hard disk drive into the slot. Doing so can ca

6-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 20106.1.5 Accessing the Hard Disk Drive Backplane of theM4000 ServerCaution – There

Chapter 6 Storage Devices Replacement 6-75. Remove all hard disk drives and place them on the ESD mat.See Section 6.1.2, “Removing the Hard Disk Drive