Fujitsu MBB2073RC User Manual download pdf (Page 72)

Diagnostics and Maintenance

6.2.2 Maintenance requirements

(1) Preventive maintenance

Preventive maintenance is not required.

(2) Service life

See "(3) Service life," in Subsection 2.1.5.

(3) Parts that can be replaced in the field

The PCBA cannot be replaced in the field. The DE cannot be replaced in the field.

(4) Service system and repairs

Fujitsu has the service system and repair facility for the HDD. Contact Fujitsu representative to

submit information for replacing or repairing the HDD. Generally, the following information must be

included:

a) Model part number (P/N), revision number, serial number (S/N), and date of manufacturing

b) Error status

• Date when the error occurred

• System configuration

• Environmental conditions (temperature, humidity, and voltage)

c) Error history

d) Error contents

• Outline of inconvenience

• Issued commands and specified parameters

• Sense data

• Other error analysis information

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Fujitsu MBB2073RC User Manual Page 72