Fujitsu fi-6010N User's Guide Page 381
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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8
Network Scanner fi-6010N Operator's Guide 347
Chapter 8
Troubleshooting
This chapter provides information on dealing with scanner operation problems such as paper jams,
points to check before contacting your FUJITSU scanner dealer, and help on how to check device
labels.
For details of error messages which may appear during administrator setting procedures, refer to
"D.1.1 Administrator Screen Messages" (page 393).
For details of error messages which may appear during scanner operations or cleaning, refer to
"D.2 Regular User Messages" (page 409).
For details of messages which might appear when acquiring log information in "4.8 Using the
Operation Logs Menus" (page 131), refer to "D.1.2 System Log Messages" (page 403).
For details of device status messages, refer to "D.1.3 Alert Monitor System Log Messages" (page
405).
8.1 Removing Jammed Documents......................................................................... 348
8.2 Dealing with Detached Keycaps........................................................................ 352
8.3 Network Connection Troubleshooting.............................................................. 354
8.4 Other Troubleshooting ....................................................................................... 366
8.5 Points to Check before Contacting Your FUJITSU Scanner Dealer............... 369
8.6 Checking the Scanner Labels............................................................................ 372
8.7 Pre-Maintenance Preparations .......................................................................... 373
- Network Scanner 1
- fi-6010N 1
- Operator's Guide 1
- Contents 3
- Copyright 17
- WinDump3.9.5 22
- Secure iNetSuite 2.0J 22
- Introduction 23
- Canadian DOC Regulations 24
- About the Use of Mercury 24
- ■Trademarks 25
- ■Notice of Liability 27
- Symbols Used in This Manual 28
- Warning Label 29
- About Maintenance 29
- ■Safety Precautions 30
- Chapter 1 35
- Scanner Overview 35
- 1.1 Scanner Features 36
- ■ Advanced security measures 37
- 1.2 Part Names and Functions 38
- 1.2.2 Internal Parts 40
- 1.3 User Types and Operations 41
- 1.4 System Requirements 45
- ■ Software 46
- ■ Hardware 46
- ■ LDAPS Server 49
- ■ SMTP Server 49
- ■ DHCP Server 51
- ■ NTP Server 51
- ■ Fax Server 51
- 1.4.5 Network Requirements 52
- Chapter 2 55
- Basic Scanner Operations 55
- 2.1 Using the Scanner Buttons 56
- Scan button 57
- 2.2 Using the LCD Touch Panel 58
- 2.3 Using the Keyboard 59
- Key Used to 60
- Chapter 3 61
- Chapter 4 65
- 4.2.1 Menu Tabs and Buttons 68
- 4.4.2 Logging In 78
- ⇒ The system is restarted 86
- 4.5.3 Setting the Language 87
- ⇒ The Region/Timezone is set 88
- 4.5.5 Setting the Date/Time 89
- ⇒ The date and time are set 90
- ATTENTION 100
- Admin Tool) 101
- ■ Offset Settings 101
- 5. Press the [OK] button 106
- 4.6.4 Setting the DNS Server 109
- 4.6.6 Setting the NTP Server 112
- ⇒ The proxy server is set 114
- ■ LDAP Search Target 116
- DC=example, DC=com 118
- Conditions Descriptions 122
- ⇒ The SMTP server is set 126
- ■ Renaming a Network Printer 138
- ■ Removing a Network Printer 139
- ■ Viewing the Printer Details 140
- ■ Removing the Margin 141
- Edge of Scanned Data 142
- 3. Press the [Add] button 144
- ■ Renaming a Network Folder 152
- ■ Removing a Network Folder 154
- 4. Press the [Ping] button 158
- ■ Checking the Network Status 159
- ■ Resetting the Usage Counter 163
- Info Details 164
- 4.8.1 Managing User Logs 165
- Info Info options Description 166
- ■ Clearing the User Logs 167
- 4.8.2 Managing the System Log 168
- ■ Clearing the System Log 170
- 5. Enter a file name 174
- 6. Press the [Save] button 174
- ■ Backing up System Settings 178
- ■ Restoring System Settings 179
- ■ Resetting Factory Defaults 180
- ■ Installing an Add-in Module 183
- 4.10 Setting Job Features 187
- ■ Adding a job sequence 188
- Up to ten items can be set 190
- ■ Copying a job sequence 194
- ■ Editing a job sequence 194
- ■ Deleting a job sequence 195
- ■ Filtering job sequences 195
- Central 196
- ■ Adding a job menu 197
- ■ Copying a job menu 200
- ■ Editing a job menu 200
- ■ Deleting a job menu 201
- 4.10.4 Setting a Job Group 202
- ■ Adding a job group 202
- 2. Press the [OK] button 204
- ■ Editing a job group 206
- ■ Deleting a job group 206
- Checkbox 210
- Chapter 5 211
- Administrator Operations 211
- (Central Admin Console) 211
- 5.1.1 Buttons 212
- Screen Field name 213
- Scanner settings / 215
- Monitoring 215
- Maintaining 215
- From/To Protocol Port Number 218
- Admin Console 220
- ■ Links and Buttons 222
- Actual icon 223
- Shown in manual 223
- Used to 223
- No. List Name Used to 224
- 1.iScanner Network 224
- 2.iScanner Updates 224
- 3.iScanner Events 224
- ■ Scanner Registration 229
- ■ Network Connection 229
- ■ LDAP Server 230
- ■ Log Retention 230
- ■ [OK] button 230
- ■ [Cancel] button 230
- ■ [Import Config] button 231
- ■ [Export Config] button 232
- ■ Filter Conditions 232
- ■ [New] button 233
- ■ [Copy] button 234
- ■ [Edit] button 234
- ■ [Delete] button 234
- ■ [Select All] button 234
- ■ [Deselect All] button 234
- ■ Scanner information list 235
- ■ [Back] button 235
- 5.7 Updating System 236
- 5.8 Installing Add-in 238
- 5.9 Updating Scanner Settings 240
- 5.10 Setting the Job Mode 243
- 5.12 Viewing Event Log 249
- ■ Event Log 250
- Chapter 6 253
- Regular User Operations 253
- 6.1 Loading Documents 254
- 6.2.2 Main Menu Screen 261
- 6.2.3 Job Menu Screen 263
- Used to 264
- Startup button 265
- Field Name Description 266
- ⇒ Scanning starts 270
- 6.6 Printing the Scanned Data 289
- 3. Select a printer 290
- 6.6.1 Scaling 294
- Large Small Center 296
- Top Left 296
- Same Same Center 296
- Print Sheet 298
- Button Scaling Control Point 300
- 6.6.3 Simplex/Duplex 301
- For more details, refer to 302
- 6.8 Setting the Scan Options 307
- • [Quality] tab 308
- • [Advanced] tab 308
- 6.8.1 Carrier Sheet 314
- 6.8.2 Color Mode 315
- 6.8.3 Paper Size 316
- ■ Long Page Mode 318
- 6.8.4 Resolution 320
- 6.8.5 Scan Mode 321
- 6.8.6 File Format 322
- 6.8.7 Searchable PDF 324
- 6.8.8 PDF Password 327
- 6.8.9 Compression 329
- Temporary 330
- 6.8.10 Brightness 331
- 6.8.11 Contrast 332
- 6.8.12 Sharpness 333
- 6.8.13 Dropout Color 334
- 6.8.14 Background Removal 335
- 6.8.15 Blank Page Skip 336
- Page Orientation Status 338
- 6.10.1 Viewing a Scanned Page 344
- 6.10.3 Adding a Scanned Page 345
- ⇒ The page is deleted 346
- 6.11 Checking the User Log 347
- 6.12 Maintenance 349
- 6.13 Processing a Job 350
- Chapter 7 355
- Scanner Care 355
- 7.1 Cleaning 356
- 7.1.2 Which Parts and When 357
- 7.2 Cleaning the ADF 358
- Pick springs 360
- Rubber pads (clean here) 360
- Glide strip 362
- 7.6 Replacing Parts 367
- Pick roller bushing 371
- Pick roller shaft 371
- Pin on shaft 372
- Pick roller notch 372
- Pay particular attention 375
- Underside 375
- Paper backing tape 375
- 7.8 Performing a Scan Test 377
- ⇒ The scan test starts 378
- Chapter 8 381
- Troubleshooting 381
- 8.1 Removing Jammed Documents 382
- No. Problem Action 394
- Scanner Admin Tool 399
- 8.4 Other Troubleshooting 400
- Problem Check item Suggestion 402
- Scanner Dealer 403
- 8.5.2 Error Status 404
- ■ Document feed trouble 404
- ■ Other problems 405
- Label A Label B 406
- Appendix A 409
- ADF Paper Specifications 409
- A.1 Paper Size 410
- A.2 Paper Requirements 411
- PORTRAIT 413
- LANDSCAPE 413
- Unit Standard paper weights 414
- A.4 Area not to be Perforated 415
- A.5.1 Detection by Layer 416
- A.5.2 Detection by Length 416
- Appendix B 419
- Settings Values 419
- Appendix C 421
- Scanner Specifications 421
- C.1 Device Specifications 422
- C.2 Scanner Specifications 423
- Appendix D 425
- Operation Messages 425
- D.1 Administrator Messages 426
- Screen Message Action 427
- D.1.2 System Log Messages 437
- ■ Information 437
- Code Message Action 438
- ■ Warning 442
- D.2 Regular User Messages 443
- D.2.2 System Log Messages 457
- D.2.3 User Log 468
- Appendix E 475
- Glossary 475
- Postcard size 479
- Resolution 479
- Simplex scan mode 479
- Ultrasonic sensor 479
- Network Scanner fi-6010N 487
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