Fujitsu LIFEBOOK N6400 User Manual download pdf (Page 58)

LifeBook N Series User’s Guide

SPECIFIC PROBLEMS

Using the Troubleshooting Table

When you have problems with your LifeBook notebook,

try to find the symptoms under the Problem column of

the troubleshooting table for the feature giving you

difficulty.

TROUBLESHOOTING TABLE

You will find a description of common causes for that

symptom under the column Possible Cause and what, if

anything, you can do to correct the condition under

Possible Solutions. All possible causes or solutions may

not apply to your LifeBook notebook.

Problem Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 52

DVD/CD-ROM Drive Problems . . . . . . . . . . . . page 52

Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page 53

Keyboard or Mouse Problems . . . . . . . . . . . . . . page 53

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 54

Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 54

USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 54

PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 54

Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 55

Shutdown and Start-up Problems . . . . . . . . . . . page 56

Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 57

Problem Possible Cause Possible Solutions

Audio Problems

There is no sound coming

from the built-in speakers.

The volume is turned too low. Adjust the volume control on your notebook.

The software volume control is

set too low.

Adjust the sound volume control settings in your

software, operating system and applications.

Headphones are plugged into

your notebook.

Plugging in headphones disables the built-in

speakers, remove the headphones.

BIOS audio settings are

incorrect.

Set the BIOS setup utility to the default values within

the Multimedia Device Configuration menu. (See

BIOS Setup Utility page 29 for more information)

Software driver is not config-

ured correctly.

Refer to your application and operating system

documentation for help.

Sound may be set to Mute. Click on the Volume icon in the system tray and

verify that the Mute checkbox is not set.

Device Manager may not be set

correctly.

Go to the Control Panel -> System, and click on the

Hardware tab. Click the [Device Manager] button

and scroll down to verify that all devices are set

properly.

DVD/CD-ROM Drive Problems

Notebook fails to recognize

DVD/CDs.

DVD/CD is not pushed down

onto center circle of the drive.

Open the DVD/CD-ROM tray and re-install the

disk properly.

DVD/CD-ROM tray is not

latched shut.

Push on the front of the DVD/CD-ROM tray

until it latches.

Setup utility is set to some-

thing other than DVD/CD-

ROM or Auto for the

Secondary Master Controller.

Revise BIOS settings for the Secondary Master

Controller. (See BIOS Setup Utility page 29 for more

information)

Wrong drive designator was

used for DVD/CD in the

application.

Verify that the drive designator used by the applica-

tion is the same as that used by the operating system.

When the operating system is booted from a DVD/

CD, drive designations are automatically adjusted.

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Fujitsu LIFEBOOK N6400 User Manual Page 58

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