Fujitsu ServerView Suite V6.10 User Manual

User Guide - EnglishFujitsu Software ServerView SuiteServerView Update ManagementServerView Operations Manager V6.20Edition June 2013

1 Introduction1.1 ConceptsUpdate Management is based on a database concept where the GUIs andservices communicate exclusively via the database:1. The

5 User InterfaceExample:For one server entered in the job a reboot is necessary after the update(Reboot=yes), while for others no reboot is necessary

RebootIndicates, whether a reboot is required (Reboot=yes) after the job isexecuted or not (Reboot=no).auto (for components of the blade systems group

5 User InterfaceFigure 19: Enter TFTP stepThe table shows a subset of the servers selected on the tab. For the serversdisplayed here, update will be d

Figure 20: Schedule Job stepMake sure that the management station and the server on which thejob is to run are up and running at the time of execution

5 User InterfaceFlash TimeStart time of the update phase on the servers.Immediate after transferStarts the update immediately after the transfer.Later

Immediate after flashThe restart begins immediately after the end of the update phase.LaterThe restart begins at the specified time. If the update pha

5 User Interface5.1.5.5 Update Details dialog boxThe Update Details dialog box provides additional information about theupdate you selected in the tab

ComponentName of the component.Installed VersionThe version that is currently installed.New VersionThe version that is to replace the installed versio

5 User InterfaceVendor SeveritySeverity weighting of the update from the perspective of Fujitsu Tech-nology Solutions.recommended An update is recomme

Applicable TextExplanation of why the component cannot be installed.DependenciesDisplays dependencies that are to be noted in relation to the update.B

The Update Service performs the following tasks:1. It detects which updates are available for the individual PRIMERGYservers based on the inventories

5 User Interface5.1.5.6 PSP Details dialog boxA PRIMERGY Support Package (PSP) is the basic element for installing andupdating drivers and software pr

Below this are blocks of information on the individual packages and theirdependencies on other components. The packages are numbered con-secutively wi

5 User Interface5.1.5.7 Copy Job WizardYou can use this wizard to copy a job to any server in the domain. The wizardcomprises several dialog boxes to

>>Copies all servers from the Possible Server list to the DestinationServer list.>Copies the servers selected from the Possible Server list t

5 User InterfaceLogOn step (Copy Job Wizard)LogOn is the second step in the wizard. Here you log on to all servers thatrequire user authentication (Ag

Column MeaningAgent Access Access status of the update agent on the servergranted Logon to the server has alreadybeen successfully completed. Youhave

5 User Interfacecheck and set PasswordChecks the logon data and sets the access rights on the selected servers(if Manageable = yes). The password is v

Enter Job Name step (Copy Job Wizard)Enter Job Name is the third step in the wizard. Here you assign a name tothe job.Figure 25: Enter Job Name stepJo

5 User InterfaceExample:For one server entered in the job a reboot is necessary after the update(Reboot=yes), while for others no reboot is necessary

RebootIndicates, whether a reboot is required (Reboot=yes) after the job isexecuted or not (Reboot=no).auto (for components of the blade systems group

1 Introduction1.2 PrerequisitesYou can get the applications ServerView Agents, ServerView Update Agent,ServerView Operations Manager from the:l Server

5 User InterfaceFigure 26: Enter TFTP stepThe table shows a subset of the servers selected on the tab.Column MeaningServer Name of the serverTFTP Addr

Schedule Job step (Copy Job Wizard)Schedule Job is the last step in the wizard. Here you specify the time atwhich the job is to be executed.Figure 27:

5 User InterfaceFlash TimeStart time of the update phase on the servers.Immediate after transferStarts the update immediately after the transfer.Later

Immediate after flashThe restart begins immediately after the end of the update phase.LaterThe restart begins at the specified time. If the update pha

5 User Interface5.1.5.8 Job Details dialog boxThe Job Details dialog box provides a clear and detailed overview of infor-mation relating to the job yo

SeverityCumulated severity weighting of the updates contained in the job. Thehighest severity weighting of an update is displayed (mandatory > rec-

5 User Interfacetransferring The job is currently being transferred.transferred The job has been successfully transferred and is nowwaiting for the st

TFTP AdressIP address of the TFTP serverDescriptionDescription of the job (comment)Return TextIn the event of an error, this field contains the error

5 User InterfaceFigure 29: Edit Job dialog boxJob NameName of the selected job.ReleasedThis setting specifies whether the job is released (yes) or not

Transfer TimeStart time for transferring the job to the server.ImmediateStarts the transfer as soon as you click Finish to exit the wizard.LaterStarts

SecurityIf you need security (configuration with AccountCheck) before performing anupdate on the managed server, you can either use Single Sign-On or

5 User InterfaceImmediate after flashThe restart begins immediately after the end of the update phase.LaterThe restart begins at the specified time. I

Test ConnectivityTests if a connection can be established to the specified IP address usingthe "ping" function.ServerView Update Management

5 User Interface5.2 Repository Manager Main WindowRepository Manager allows you to administer the repository.Figure 31: Repository Manager Main Window

5.2.1 The tree structureFigure 32: Repository Manager tree structureThe tree structure, which is on the left, shows the updates that are availablein t

5 User InterfaceUpdates By SeverityAll updates that are recommended (recommended) or urgently required(mandatory).Released UpdatesUpdates that are exp

5.2.2 Updates tabAll entries belonging to the group you selected in the tree structure are dis-played in the table on the Updates tab.Figure 33: Updat

5 User InterfaceIn the table, a context menu is available. To open the context menu,right-click an entry in the table.The columns in the table have th

Column MeaningReboot Required Shows whether server reboot is either required (yes) ornot required (no) after the update.dynamicIndicates that the serv

5 User InterfaceDeleteOpens the Delete Repository Components dialog box, in which you canselect components from your repository that you no longer nee

5.2.3 Collections tabThe functions provided on the Collections tab allow you to create and man-age customized update groups. The groups you create her

1 IntroductionIf Linux was installed either manually or using ServerView InstallationManager <= 11.13.04, you have to perform the following activit

5 User InterfaceColumn MeaningName Name and cumulated update status of the collectionCollection contains at least one component forwhich an update is

Column MeaningReboot Required Indicates whether server reboot is either required (yes)or not required (no) after the update.dynamicIndicates that the

5 User Interface5.2.4 Dialog boxesThe Repository Manager provides the following dialog boxes:l Edit Update's Properties dialog boxoShow Release N

Figure 35: Edit Update's Properties dialog boxServerView Update Management 1435.2 Repository Manager Main Window

5 User InterfaceCategoryThe group to which the component belongs.ComponentName of the component.VersionUpdate version.Operating SystemThe relevant ope

Vendor SeveritySeverity weighting of the update from the perspective of Fujitsu Tech-nology Solutions.recommended An update is recommendedmandatory An

5 User InterfaceShow PSP Details(PSP = PRIMERGY Support Package)Displays informations about the packages included in the selectedupdate.5.2.4.2 Import

Importing components is only possible if the current repository is locat-ed on a local HDD partition of your computer or on an external USBstorage dev

5 User InterfaceImport PathAbsolute path of the directory to be imported. This directory may be theroot of an existing repository or any subdirectory.

5.2.4.3 Import Repository Components - Results dialog boxFigure 37: Import Repository Components - ResultsThis dialog shows the result of importing co

1.2.2 Prerequisites on connection bladesTo prepare a connection blade for update via Update Manager, configure it asfollows:1. Open the graphical user

5 User InterfaceCategoryName of the component group.ComponentName of the component.VersionVersion of the update.ResultokComponent has been imported.er

5.2.4.4 Export Repository Components dialog boxTo open this dialog box, click Export on the Updates tab.Figure 38: Export Repository Components dialog

5 User InterfaceFirst, select the absolute path of the directory where the desired componentsshould be exported to. This directory may be located on a

5.2.4.5 Export Repository Components - Results dialog boxFigure 39: Export Repository Components - Results dialogThis dialog shows the result of expor

5 User InterfaceCategoryName of the component group.ComponentName of the component.VersionVersion of the update.ResultokComponent has been exported.er

5.2.4.6 Delete Repository Components dialog boxTo open this dialog box, click Delete on the Updates tab.Figure 40: Delete Repository Components dialog

5 User InterfaceIn the Source list on the left, all components of the current repository are dis-played.Select the components which should be deleted

5.2.4.7 Delete Repository Components - Results dialog boxFigure 41: Delete Repository Components - Results dialogThis dialog shows the result of delet

5 User InterfaceCategoryName of the component group.ComponentName of the component.VersionVersion of the update.ResultokComponent has been deleted.err

5.2.4.8 PSP Details dialog boxA PRIMERGY Support Package (PSP) is the basic element for installing andupdating drivers and software products on your P

1 Introduction1.2.4 Prerequisites on TFTP serverA TFTP server is necessary for updating connection blades / managementblades.l ServerView Agents for W

5 User InterfaceBelow this are blocks of information on the individual packages and theirdependencies on other components. The packages are numbered c

5.2.4.9 Create Collection dialog boxIn the Create Collection dialog box, you can create customized updategroups, which are displayed in the Update Man

5 User InterfaceSourceThe component groups that are available for selection.DestinationThe component groups that were copied to the user-defined group

5.2.4.10 Edit Collection dialog boxYou can edit a selected customized update group in the Edit Collectiondialog box.To open this dialog box, click Edi

5 User InterfaceDestinationThe component groups that were copied to the user-defined group.>>Transfers all component groups to the user-defined

5.3 Download Manager Main WindowUse the Download Manager to define download tasks, configure when andhow often these are to be executed, and activate

5 User InterfaceThe main window of the Download Manager contains the following sections,from top to bottom:l the ServerView Suite headerl the ServerVi

All ServersShows the servers in a domain which are supported by the current UpdateManager.GroupsShows the groups defined by the user.Server iconsThe i

5 User InterfaceFigure 47: Task Management tabIn the table, a context menu is available. To open the context menu,right-click an entry in the table.Ac

ButtonsAdd ...Starts a dialog box in which you specify a new download task.Edit ...Starts a dialog box in which you can change the download task selec

1.2.5 Prerequisites on the Central Management Station (CMS)On the central management station, ServerView Operations Manager mustbe installed.1.2.5.1 U

5 User Interface5.3.3 Scheduled Tasks TabThis tab contains an overview of the servers available in a domain. TheSchedule column shows whether the serv

Server iconsThe icon in front of a server or group symbol (like for Blade Servers, virtualsystems, ...) indicates the cumulated update status of the c

5 User InterfaceNext RunShows when a search for updates will next be performed.ButtonsOnce ImmediatelyClick this button to start a search for updates

In the table, a context menu is available. To open the context menu,right-click an entry in the table.The columns in the table have the following mean

5 User InterfaceButtonsViewShows the log file of the download task selected in the table.DeleteDeletes the log file of the download task selected in t

5.3.5 Dialog boxesThe Download Manager provides the following dialog boxes.l Add Download Server Tasks dialog boxl Edit Download Server Task Settings

5 User InterfaceSelect Date and Time to StartYou specify when the download task is to be executed here.now Starts the download task as soon as it has

ButtonsCreateSaves the values entered for the download task and closes the dialogbox.CloseDiscards the values entered and closes the dialog box.HelpOp

5 User Interface5.3.5.2 Edit Download Server Tasks dialog boxIn this dialog box, you change the setting that specifies when a downloadtask is executed

FrequencyYou can see how often the download task is to be executed here.The value can only be changed as long as no server is assigned to thisdownload

1 IntroductionAdministrative Tools – Local Security Policy – Security Settings –Local Policies – User Rights Assignment – Log on as a serviceThe follo

5 User Interface5.3.5.3 Activate Download Server Tasks dialog boxIn this dialog box, you assign one or more servers to a download task.To open the dia

Buttons>>Copies all servers from the list on the left to the list of servers assigned tothe download task on the right.>Copies the servers se

5 User Interface5.4 Configuration Main WindowThe main window contains the following elements (from top to bottom):l the ServerView Suite headerl the S

5.4.1 General Settings TabThe configuration parameters listed below are displayed on the General Set-tings tab.To modify the properties click Change C

5 User InterfaceRepository LocationAbsolute path of the repository.Default TFTP AddressIP address of a TFTP server (for components that are updated vi

5.4.2 Mail Settings TabThe Mail Settings tab is disabled (grayed out) if you have set a remoterepository for updating your software.You only need this

5 User InterfaceMail ToRecipient address(es) of the e-mailIf more than one address is entered, they are separated by commas.CCAdditional recipient add

5.4.3 Download Settings TabThe Download Settings tab is disabled (grayed out) if you have set aremote repository for updating your software.You only n

5 User InterfaceDownload Web AddressURL of the web server use by the Download Service. Default is the webserver of Fujitsu Technology Solutions.Protoc

5.4.4 Configuration WizardYou use this wizard to configure the global parameters for Update Man-agement. The wizard has several steps. All required st

1.2.5.2 Configuration of Update Management (Repository, …)Start the Configuration Wizard of Update Management and make the initialsettings for Update

5 User Interface5.4.4.1 Start step (Configuration Wizard)Start is the first step in the wizard.Figure 56: Start stepRepositorySpecifies whetherl a new

5.4.4.2 Repository step (Configuration Wizard)The selection you made at the Start step (use an existing or create a newrepository) determines which fi

5 User InterfaceThe Browse button is only enabled, if you started the Server-View Operations Manager on the management station directly.Repository on

1. Reboot the management station.2. In the ServerView Operations Manager openthe Configuration applet .3. Click Change Configuration.4. In the Start s

5 User InterfaceCreate RepositoryFigure 58: Create Repository stepThe Browse button is only enabled, if you started the OperationsManager on the manag

Download from Web ServerLoads the repository from the web server of Fujitsu Technology Solutions.Repository LocationAbsolute path of the repository on

5 User Interface5.4.4.3 Miscellaneous step (Configuration Wizard)Figure 59: Miscellaneous stepDefault TFTP AddressIP address of a TFTP server (for com

5.4.4.4 Download Settings step (Configuration Wizard)In this step you define the proxy settings for the Download Service.Figure 60: Download Settings

5 User InterfaceDo not use proxy serverEnable this option if you want to use the Download Manager without aproxy server. The Download Manager will the

Mail ServiceIf you enable this option, the next step will be Mail Settings.The persons you define in step Mail Settings are to be informed by emailabo

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1 IntroductionThere are two ways of maintaining the repository with the latest update data:l Automatic maintenanceIn the Download Manager, define a do

5 User InterfaceMail ToRecipient address(es) of the e-mailIf more than one address is entered, they are separated by commas.CCAdditional recipient add

5.4.4.6 Activate step (Configuration Wizard)Activate is the last step in the wizard.Figure 62: Activate stepActivateActivates parameter changes in the

5 User InterfaceTo use the old repository again, start the configuration wizard.In the Start step, select use existing repositoryIn the Repository ste

5.5 Filter dialog boxYou can specify which table entries are displayed in a table using the tabs inthe Filtering for Column <column name> dialog

5 User Interface5.5.2 Character strings (Filter dialog box)You can enter a character string on the Customize tab. A correspondingtable row is displaye

5.5.3 Integer values (Filter dialog box)You can enter a specific number range on the Customize tab. A cor-responding table row is displayed for each v

206 ServerView Update Management

6 Managing UpdatesThe applications in Update Management enable effective management ofupdates for your servers and their components.6.1 Update Manager

6 Managing Updates6.1.2 Closing Update ManagerYou can close the Update Manager by closing the main window.l To close the Update Manager main window, c

6.1.4 Resetting the update agent of a serverIf the update agent of a server is terminated with an undefined status, it maybe necessary to reset the ag

1.3 Notes on management stations1.3.1 Shutdown and restartA shutdown/restart of the management station is only permitted if there areno servers with t

6 Managing UpdatesIf a connection to the server cannot be established, this is indicated byManageable = no. In this case, the logon data is saved unde

6.1.5 Displaying the update log for a server1. On the Server Details tab, select the relevant server, see "ServerDetails tab" on page 65.2.

6 Managing Updates6. You can further restrict your selection from the tab in the table on the leftof this dialog box.If you have also selected servers

16. Check the IP address of the TFTP server in the TFTP Address field.The value that you configured using the Configuration Wizard is dis-played as th

6 Managing Updates3. Select a server to which the job is to be copied from the PossibleServer list.4. Click >. The selected server is copied to the

6.1.7.3 Releasing a jobIf you establish that jobs can be processed without errors (for example, aftera test run on a test computer), you can indicate

6 Managing Updates6.2 Repository ManagerThe Repository Manager has the following characteristics:l It recognizes the relevant update information in th

6.2.3 Editing updatesYou can edit the individual updates.1. Select a group in the tree structure.2. Go to the Updates tab in the Repository Manager, s

6 Managing Updates6.2.5 Managing user-defined groups (Collections)You can use the following procedures to manage user-defined groups.6.2.5.1 Creating

5. Edit the group.6. Click OK to confirm your changes. The dialog box closes and thechanges are assigned to the selected component groups and com-pone

1 Introduction1.3.3 Multiple management stationsYou can run multiple management stations in one network; however, thesemanagement stations must be res

6 Managing Updates4. Click Delete.The Repository Manager opens a dialog box where you must confirmdeletion with Yes.5. To confirm deletion, click Yes.

6. Click OK to confirm the import.All selected update components will be added to the existing repositoryon the management station if they did not exi

6 Managing Updates6.3 Download ManagerThe Download Manager provides you with a convenient way to get the latestversions of firmware, BIOS, drivers, an

Change the value of the ConcurrentJobsAllowed parameter.The default value is 30.The maximum value is 99.The value 0 is not advisable, as it allows an

6 Managing Updates6.3.3 Opening Download ManagerThere are two ways to open the Download Manager in the ServerView Oper-ations Manager:l On the start p

6.3.6 Assigning servers to a download taskIn order to use a download task, you assign the required servers to it.1. Go to the Task Management tab.2. I

6 Managing Updates6.3.8 Deleting a download taskIf you no longer need the download task, you can delete it. However, you canonly delete a download tas

6.3.10 Managing log filesThe Log Files tab shows information on download tasks already completed.Show log filel If you want to display the entire log

6 Managing Updates6.4.2 Closing the configurationTo close the configuration, close the main window.l To close the configuration main window, click the

Create Repository4. Specify the location from where the new repository is to be loaded:l from the ServerView Update DVD (Import from DVD)l from the we

1.5.2 Components of a PSPEach PSP consists of the following elements:l A zip archive containing the drivers or software products as well as thefiles r

6 Managing UpdatesUse Existing Repository4. Enter the location of the repository:l on the local management station (Repository on Man-agement Station)

14. Click Next. If you selected the Mail Settings option, the Mail Settingsstep opens; otherwise the Activate step opens. In this case, skip thenext s

6 Managing Updates6.5 Filtering a tableYou can use the values or value ranges in a specific column to filter theentries in a table. A filter icon on t

7 Command-Line InterfaceThe Command-Line Interface (CLI) in Update Manager provides a scriptingenvironment for updating system components, and is part

7 Command-Line InterfaceParameter Description-C (Cleanup) Checks whether all update jobs are finished. If so, theupdate jobs are deleted.-A (Cancel) D

-W (WaitForDone command)Waits for the end of the update jobs (Job Status = READY or REBOOT)-R (Reboot command)Starts an explicit restart.-C (Cleanup c

7 Command-Line Interface-MSpecifies that the managed system is a management blade server. Theparameters -T and -I must also be specified to enable com

When ServerView Operations Manager is installed the Inventory file canbe found in the working directory of the Update Manager following the sub-direct

7 Command-Line InterfaceParameter -O is risky! This parameter should only be used by personswho have detailed knowledge of the repository used and of

Return values0 Update started without errors.1 Ok, no obsolete components found.2 Timeout (no connection to the managed server).3 SequenceError -

1 Introduction1.5.3 Product Detection of Primergy Support PackagesProduct detection is available for most PSPs.Requirements on the server:l Primergy S

7 Command-Line Interface7.1.3 WaitForDone (Command)SyntaxGFCLI -W -N <system> [-F <results file>][-M -T <IP-addr>][-B –Z <IP-addr

Return values0Update Ok (job status is READY)All update jobs have been executed without errors.1No current job exists (connection established)2Time

7 Command-Line InterfaceUpdate job using GlobalFlash Agent up to V 4.71When you start an update job, the following dialog is displayed on the man-aged

Return values0Immediate reboot initiated1No current job exists (connection established)2Timeout (no connection to the managed server)3SequenceError -

7 Command-Line Interface7.1.5 Cleanup (Command)SyntaxGFCLI -C -N <system> [-F <results file>][-L <user> [-P <password>]] [-M -

Return values0Update Ok (job status is READY)All update jobs have been executed without errors.1No current job exists (connection established)2Timeout

7 Command-Line InterfaceDescriptionCancel cancels the execution of the update jobs that have already beentransferred to the managed server, and delete

7.1.7 Result FilesAll results of an update procedure are written to the specified results file. Inthis case, the results are added, which means that t

7 Command-Line InterfaceJob StatusesThe following statuses are documented for each individual job in the specificresults file:PREPAREDThe update job h

Event.0=StartFlashEvent: StartFlashSubEvent.0=CountSub-event: CountCompCount.0=1Number of components(may be 0)NoError.0=0Number of errorsEvent.1=Start

Case “Newer version installed”Example:The customer has installed a very new version of a product (perhapsbeta), which is not actually produced as a PS

7 Command-Line InterfaceExamplesError executing AddJob; the list contains error codes for each component.Event.0=StartFlashSubEvent.0=CountCompCount.0

7.1.7.2 Ready (Event)If the CLI detects the READY job status after it is started, the return values ofall updated components appear as follows:Event.0

7 Command-Line InterfaceError.2=0ErrorText.2=ERROR[0] faultlessexecution7.1.7.3 Cancel (Event)Event.0=CancelEvent: CancelError.0=0Error number in the

7.1.7.5 ParamError (Event)This event has no sub-events. This event indicates that an unauthorizedparameter was used for the specified command. All par

7 Command-Line Interface7.1.8 Batch Files (Examples)The following examples are based on Windows. If a Linux shell is used, theLinux variable $? must b

remrem *******************************************************rem * WaitServerlist initialisationrem * (WaitServerList: temporary subset of Serverlist

7 Command-Line Interfaceparametersrem * of the fields in WaitServerList (subset of ServerList)rem ****************************************************

File 2rem *********************************************************rem * cli-init.bat ************************rem * **********************************

7 Command-Line Interfaceif %errorlevel%==7 goto noaccessif %errorlevel%==10 goto parerrorif %errorlevel%==11 goto memerrorif %errorlevel%==0 goto old-

rem ********************************************************rem * Old Flashs (ready) detected CleanUp themrem ****************************************

1 Introduction1.5.4 Initial Installation of Primergy Support PackagesInitial installation is possible for all PSPs.Requirements on the server:l Primer

7 Command-Line Interface:c-oldnok@echo.@echo CleanUP - Jobs detected not all okgoto start1remrem *****************************************************

rem:nologop@echo.@echo - No logon parametersgoto endchkrem:noaccess@echo.@echo - access deniedgoto endchkrem:parerror@echo.@echo - Parameter errorgoto

7 Command-Line Interfaceif %errorlevel%==0 goto stflok@echo.@echo Undefined returncode!goto endchkrem:nothtodoremrem *********************************

File 3rem ********************************************************rem * cli-work.bat ************************rem * ***********************************

7 Command-Line Interface:timeout@echo.@echo - Timeout Server %1 - Go on waiting for a minute@echo %1,%2,%3 >>svtmpls.txtgoto endwkremrem *******

if %errorlevel%==11 goto memerrorif %errorlevel%==0 goto cu-ok@echo.@echo Undefined returncode!goto endwkremrem **************************************

7 Command-Line Interface@echo CleanUp or WaitForDone- Wrong state ???goto endwkrem:gfierror@echo.@echo CleanUp or WaitForDone - gfi error ???goto endw

7.1.9 CLI StandaloneThere is a seperate product "UpdateManagerCLI" that is deliberately meantfor environments where there is no ServerView O

7 Command-Line InterfaceTo execute the tool, open a command prompt and change to specified direc-tory (see above).citfs.bat {<IP-Addr> <serve

Restrictionsl The repository path might not be a network path.l Only standard PRIMARGY server can be integrated,l Blade server or ESXi systems cannot

1.6 Notes on deleting servers from the ServerListDeletion will be denied ...Deletion of servers from the ServerList will be denied if update jobs with

270 ServerView Update Management

8 Troubleshooting8.1 Error messages in the Update ManagerBelow is an overview of the error messages displayed in the Return Textfield in the Job Detai

8 Troubleshootingadd job failedJob initialization errorcleanup failedJob cannot be deletedflash failedError while updating the managed serverflash tim

could not transfer job(s)Job initialization errorpending jobsJob is in progress or has not been cleaned upupdate process abortedUpdate process was abo

8 TroubleshootingFlash Cancelled by UserUser aborted Flash Abort dialog with CancelActionl Restart the update (via Create Job or Copy Job) after consu

job canceled by second failoverError due to multiple switching of the high availability ClusterActionl Execute Cleanup.l Copy the job and restart it.E

8 Troubleshooting8.2 Error messages in the Download ManagerIf the Download Service has stopped working due to missing credentials orother reasons the

No supported and manageable server in groupThe group of servers that was assigned for the download task does notcontain supported manageable servers.D

8 TroubleshootingInitialization errorThe download action could not be started successfully.Logging file is not created.Possible reason: missing access

6. Check the ServerView agents on the server.Remote Access to Repository failedRemote access to the repository failed.Update Check FailedThe update ch

1 Introduction1.7 Typographic conventionsThe following typographic conventions are used in this manual:Convention ExplanationIndicates various types o

8 Troubleshooting8.3 Error messages in the Configuration WizardThe following error message can occur after activating the configuration task:Configura

l Check via the Task Manager if the DownloadServer.exe processis still running . The process retries several times to connect to thedatabase and it ma

8 TroubleshootingManagement Station with OS=RHEL6, using local DVD drive forinitializing repository from DVDIf you want to initialize your repository

8.4 Error messages in the Repository ManagerThe following error message can occur after activating an action in the Repos-itory Manager:Repository tas

8 TroubleshootingSolutionProceed as follows:1. Check if the requirements are fulfilled on the system running theVMware ESXi operating system.2. In the

8.7 Problems with entries in the tree structureA managed server was displayed in the tree structure of the Update Manager/ Download Manager.After a ch

8 Troubleshooting8.8 Problems with componentsSituationBXxxx with 2 management blades.One of these management blades is degraded.SolutionBefore you upd

8.9 Problems with Fibre Channel (FC) ControllersSituationManaged node with Linux operating system.Firmware-Update for Fibre Channel Controller is not

8 TroubleshootingCMS:l ServerView Update Manager Win/LX (applet of SV Operations Man-ager) >=V 5.0 (includes Remote Connector Service >1.06)Mana

8.11 Installation/Uninstallation of updateable com-ponents without using Update ManagerRecommendation: Use ServerView Update Manager to update updatea

1.8 ServerView Suite link collectionVia the link collection, Fujitsu Technology Solutions provides you with numer-ous downloads and further informatio

8 TroubleshootingFirmware/BIOS1. Update the inventory on the managed node.Windows: ServerView Agents for Windows:Restart Agents.Linux: ServerView Agen

ServerView Update Management 291IndexAASP 22Autonomous Support Packages 22BBatch File Examples (CLI) 254CCall Parameters 234Cancel (Command) 245Cancel

IndexDDeleting a Job 215Deleting a UserDefined Group 219Display Job Information 215Display Log File 211Display Update Information 211downloadcurrent s

MMail Settings Tab 185Main WindowConfiguration 182Download Manager 165Repository Manager 132Update Manager 57Management stationUpdate 21Management Sta

IndexReady 251SequenceError 252StartFlash 248SScheduled Tasks Tab 170SequenceError (Event) 252Server Details Tab 65Setting Global Parameters 228StartF

Releasing Updates 219WWaitForDone (Command) 240ServerView Update Management 295Index

296 ServerView Update Management

ContentsContents 31 Introduction 91.1 Concepts 101.2 Prerequisites 121.2.1 Prerequisites on managed servers 121.2.2 Prerequisites on connection blades

1 Introductionl Product informationl Spare parts catalogueAccess to the link collectionYou can reach the link collection of the ServerView Suite in va

For an overview of the documentation to be found under ServerView Suiteas well as the filing structure, see the ServerView Suite sitemap (Server-View

32 ServerView Update Management

2 OverviewServerView Update Management allows you to remotely apply the latestupdates of BIOS, firmware and drivers onto PRIMERGY servers.General usag

2 Overviewl The Base Configuration Wizard is not used to configure theUpdate Management step.oGo on to item 2oOpen one of the Update Management applet

5. When the update job is completed, the inventory data and the repositoryare automatically compared again to ensure that the latest update datahas be

36 ServerView Update Management

3 Update ProceduresThe Update Manager enables you to update drivers, ServerView agents,update agents, firmware and BIOS globally and locally on PRIMER

3 Update Procedures3.1 Online updateThis procedure allows you to update components under the control of theoperating system that is currently running

4. The Update Manager fetches the update data required from the repos-itory and defines the update jobs. In addition to the actual update dataeach onl

Contents3.2.1 Updating a hardware system 413.2.2 Updating a system running a VMware ESXi operating sys-tem (flash via iRMC S3 using cURL) 433.3 Access

3 Update Procedures3.2 Update via TFTP serverThis procedure is used to update PRIMERGY system components whichcannot be updated using the update tools

3.2.1 Updating a hardware systemUpdating a hardware system taking a management blade as an exampleFigure 3: Diagram of the update procedure (managemen

3 Update ProceduresIn the case of MMB BX400S1 and BX900 S1: Up to ServerView Oper-ations Manager V6.10, communication was processed using SNMP.ssh log

3.2.2 Updating a system running a VMware ESXi operating sys-tem (flash via iRMC S3 using cURL)Updating a system running an ESXi system (flash via iRMC

3 Update Procedures(including the update handler and update tool) to the TFTP server andstarts the update job (socket communication between the Update

3.3 Access to update dataTo update the managed servers the Update Manager requires the cor-responding update data. This data is contained in an reposi

46 ServerView Update Management

4 Installing ServerView Update AgentsTo find out which servers are supported and which system components canbe updated with the various update procedu

4 Installing ServerView Update Agents4.1.2 Requirements for uninstallationIf you want to uninstall ServerView Update Agent, ensure that all jobs on th

4.1.3 Installing Update Agent V6.0 (or later)4.1.3.1 Installation under WindowsThe following procedures are available for installation:l Menu-Driven I

5.2.4.2 Import Repository Components dialog box 1465.2.4.3 Import Repository Components - Results dialog box 1495.2.4.4 Export Repository Components d

4 Installing ServerView Update AgentsFigure 5: Security SettingsSecurity SettingsAccount CheckSpecifies whether access authorization should be checked

All users in this group are authorized to perform the update pro-cedure. The user group GFUSER is preset. If you want to use theGFUSER group you must

4 Installing ServerView Update AgentsInstallation via ASP (Autonomous Support Package), SV UpdateAgent >=V5.50You start the installation via the in

--nopreun --nopostun (only for update installations)If these options, which must always be specified together, are selected,the uninstallation routine

4 Installing ServerView Update AgentsTraceFile=<file>File in which the agent’s actions are logged when TraceLevel > 0.The directory must exis

4.2 Installation on the TFTP serverThe PXE or TFTP service should be stopped, if you use other PXE/TFTPservices, because a parallel use of two service

4 Installing ServerView Update Agents4.2.2 Installation under LinuxInstallation sequence:1. TFTP Server2. ServerView Agents3. ServerView Update AgentT

5 User InterfaceThe Update Management user interface comprises the interfaces of theindividual applications. The Configuration wizard starts automatic

5 User InterfaceFigure 6: Update Manager Main WindowThe appearance of the tabs is determined by the entry you select in the treestructure. The followi

TreestructureWork area tabsServerDetailsUpdate Details Job DetailsUpdatesList ofupdatesInformationabout allservers forwhich theselected com-ponents ar

Contents6.1.4 Resetting the update agent of a server 2096.1.5 Displaying the update log for a server 2116.1.6 Displaying detailed information about an

5 User Interface5.1.1 The tree structureFigure 7: Update Manager tree structureThe tree structure is on the left of the work area in the Update Manage

Tree structure GroupingsServers Information about Servers within the domainAll ServersAll servers within the domainGroupsCustomized groups, which you

5 User InterfaceTree structure GroupingsServers(continued)Update mandatoryServers on which an update is urgently requiredUpdate recommendedServers on

Tree structure GroupingsUpdates Software and firmware components of the serversAll ComponentsAll components, regardless of their versionUpgradesCompon

5 User InterfaceTree structure GroupingsJobs Jobs defined for the update of the serversRoot All JobsAll jobs, regardless of statusWaiting JobsJobs tha

5.1.2 Server Details tabThe Server Details tab displays information about servers, depending onwhat you have already selected in the tree structure.Tr

5 User InterfaceThe columns in the table have the following meanings:Column MeaningIcon General update status of the serverAn update is not required.A

Column MeaningAgent Status Status of the update agent on the serverready The server is ready for the updatephase.error An error occurred during the up

5 User InterfaceColumn MeaningAgent Access Access status of the update agent on the servergranted Logon to the server has alreadybeen successfully com

Column MeaningJob Status Status of the relevant jobs specified for the serverdone All components have been updatedand the job is now completed.waiting

7.1.1 Call Parameters 2347.1.2 StartFlash (Command) 2377.1.3 WaitForDone (Command) 2407.1.4 Reboot (Command) 2427.1.5 Cleanup (Command) 2447.1.6 Cance

5 User InterfaceButtonsComplete UpdateAutomatically establishes a list of all components that can be updated onthe previously selected server. The Cre

Show UpdatesOpens the Update Details tab to display update information about theselected server.5.1.3 Update Details tabThe Update Details tab contain

5 User InterfaceThe content of the update details list depends on the entry that you havealready selected in the tree structure.Tree structure Update

Tree structure Update details list (Update Details Tab)Servers(continuation)In general, only the installed update ver-sions contained in the underlyin

5 User InterfaceColumn MeaningServer Name Name of the serverCategory Group to which the component belongsComponent Name of the componentInstalledVersi

ServerView Update Management 755.1 Update Manager Main Window

5 User Interface5.1.4 Job Details tabThe Job Details tab displays information about jobs, depending on what youhave already selected in the tree struc

In the table, a context menu is available. To open the context menu,right-click an entry in the table.The columns in the table have the following mean

5 User InterfaceColumn MeaningStatus Current job statuswaiting The job is waiting to be executed (thisis the status before the data transferbegins).tr

Column MeaningStart Time Time when the flash of the updates is startedSeverity Cumulated status of the updates contained in the job (themost critical

8 ServerView Update Management

5 User Interface5.1.5 Dialog boxes and wizardsUpdate Manager provides the following dialog boxes and wizards.In the Server Details tab:l LogOn dialog

5.1.5.1 LogOn dialog boxThe LogOn dialog box allows you to log on to all servers that require userauthentication (AgentAccess = restricted or not cert

5 User InterfaceColumn MeaningAgent Access Access status of the update agent on the servergranted Logon to the server has alreadybeen successfully com

check and set PasswordChecks the logon data and sets the access rights on the selected servers(if Manageable = yes). The password is valid for the cur

5 User Interface5.1.5.2 Cleanup WizardYou can use this wizard to clean up the update agent of a server if the agentstatus is error.Resetting the updat

The table displays all servers you selected on the Server Details tab. Allservers with restricted or not certified access status are selected auto-mat

5 User InterfaceUser AuthenticationLogin user ID and password for access control.This parameters are only required if the ServerView update agent on t

Enter TFTP step (Cleanup Wizard)Enter TFTP is the second step in the wizard. This step is only displayed ifthe cleanup runs via TFTP server (for examp

5 User InterfaceSchedule Job step (Cleanup Wizard)Schedule Job is the last step in the wizard. Here you specify the time atwhich the cleanup is to be

5.1.5.3 Server Details dialog boxThe Server Details dialog box provides detailed information relating to theserver you selected on the Server Details

1 IntroductionServerView Update Management allows you to manage updates for the firm-ware and software components of PRIMERGY servers. Update Man-agem

5 User InterfaceDisplay NameName of the serverFor a standalone server:<server name>For a blade server:<blade server name>-<slotID>Fo

Agent StatusStatus of the update agent on the serverready The server is ready for the update phase.error An error occurred during the update phase.You

5 User InterfaceUpdate StatusCumulated update status of the server (the most critical status is dis-played in each case)normal An update is not requir

Job StatusStatus of the relevant jobs specified for the serverdone All components have been updated and the job is nowcompleted.waiting The job is wai

5 User InterfaceOperating SystemsInformation about the operating systemManageableAvailability of the serveryes The ServerView agent can be reached via

5.1.5.4 Create Job WizardThis wizard allows you to create new update jobs. The wizard comprises sev-eral dialog boxes to guide you through the individ

5 User InterfaceColumn MeaningServer Name of the serverManageable Availability of the serverAgent Access Access status of the update agent on the serv

User AuthenticationLogin user ID and password for access control.This parameters are only required if the ServerView update agent on themanaged node i

5 User InterfaceChange Version step (Create Job Wizard)Change Version is the second step in the wizard. The table displays allupdates you selected on

Enter Job Name step (Create Job Wizard)Enter Job Name is the third step in the wizard. Here you assign a name tothe job.Figure 18: Enter Job Name step