Fujitsu SPARC Enterprise Server M3000 User Manual

SPARC Enterprise M3000 ServerService ManualPart No.: E26435-01Manual Code: C120-E540-06ENMarch 2012

x SPARC Enterprise M3000 Server Service Manual • March 201211. CD-RW/DVD-RW Drive Unit (DVDU) Replacement 11–111.1 Identifying the Type of CD-RW/DVD-R

6-6 SPARC Enterprise M3000 Server Service Manual • March 201210. Remove the shutter unit.FIGURE 6-3 Removing the Shutter Unit

Chapter 6 Motherboard Unit Replacement 6-76.2 Removing the Motherboard Unit1. Remove the four screws securing the motherboard unit.FIGURE 6-4 Securin

6-8 SPARC Enterprise M3000 Server Service Manual • March 20122. Hold the two opaque handles on both sides of the motherboard unit and lift the motherb

Chapter 6 Motherboard Unit Replacement 6-92. Hold the two opaque handles on both sides of the motherboard unit and slide the unit in while lowering it

6-10 SPARC Enterprise M3000 Server Service Manual • March 2012Note – If automatic startup of the Oracle Solaris OS is specified, use the sendbreak -d

7-1CHAPTER7Replacement and Installation of MemoryThis chapter explains how to replace and install memory (DIMMs). Section 7.1, “Memory Mounting Rules

7-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 7-1 shows the locations of DIMMs and memory slots.FIGURE 7-1 Locations of DIMMs a

Chapter 7 Replacement and Installation of Memory 7-37.1 Memory Mounting RulesThis section explains the memory (DIMM) mounting conditions. Section 7.1

7-4 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 7-2 shows the explanation of DIMM information. FIGURE 7-2 Explanation of DIMM Inf

Chapter 7 Replacement and Installation of Memory 7-5FIGURE 7-3 shows an example of DIMM mounting. FIGURE 7-3 Example Mounting DIMM1. Mount DIMMs in g

Contents xiA. Components List A–1B. FRU List B–1B.1 Server Overview B–1B.2 Motherboard Unit B–2B.2.1 Memory (DIMM) B–3B.2.2 PCIe Slot B–3B.2.3 CPU B–4

7-6 SPARC Enterprise M3000 Server Service Manual • March 20122. Mount DIMMs in group B.DIMMs may not necessarily be mounted in group B.MEM#00AMEM#00BM

Chapter 7 Replacement and Installation of Memory 7-77.2 Accessing the DIMMsCaution – There is a risk of electrical failure if the power cords are not

7-8 SPARC Enterprise M3000 Server Service Manual • March 20127.3 Removing the DIMMs1. Pull the DIMM eject levers outward to release the DIMM.2. Pull t

Chapter 7 Replacement and Installation of Memory 7-97.4 Installing the DIMMs1. Push the DIMM evenly into the DIMM socket.2. Push the DIMM eject levers

7-10 SPARC Enterprise M3000 Server Service Manual • March 2012

8-1CHAPTER8Replacement and Installation of PCIe CardsThis chapter explains how to replace and install PCIe cards. Section 8.1, “Accessing a PCIe Card

8-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 8-1 shows the locations of the PCIe slots. FIGURE 8-1 PCIe Slot LocationsLocation

Chapter 8 Replacement and Installation of PCIe Cards 8-38.1 Accessing a PCIe CardCaution – There is a risk of electrical failure if the power cords ar

8-4 SPARC Enterprise M3000 Server Service Manual • March 20128.2 Removing a PCIe CardNote – If a new PCIe card is to be installed in an empty disk slo

Chapter 8 Replacement and Installation of PCIe Cards 8-58.3 Mounting a PCIe CardNote – If another PCIe card will not be installed after removing the c

xii SPARC Enterprise M3000 Server Service Manual • March 2012D.6 Connections D–6E. DC Power Supply Model E–1E.1 The Server Views E–2E.2 LED Functions

8-6 SPARC Enterprise M3000 Server Service Manual • March 2012

9-1CHAPTER9Replacement and Installation of a Hard Disk Drive (HDD)This chapter explains how to replace and install a hard disk drive. Section 9.1, “A

9-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 9-1 shows the locations of the hard disk drives.FIGURE 9-1 Hard Disk Drive Locati

Chapter 9 Replacement and Installation of a Hard Disk Drive (HDD) 9-39.1 Accessing a Hard Disk DriveCaution – To ensure that you and bystanders are no

9-4 SPARC Enterprise M3000 Server Service Manual • March 20129.1.3 Cold ReplacementFor cold replacement, stop the domain and then power off the server

Chapter 9 Replacement and Installation of a Hard Disk Drive (HDD) 9-53. Remove the hard disk drive and place it on a conductive mat.FIGURE 9-2 Removi

9-6 SPARC Enterprise M3000 Server Service Manual • March 20129.3 Installing a Hard Disk DriveCaution – If a hard disk drive cannot be inserted smoothl

Chapter 9 Replacement and Installation of a Hard Disk Drive (HDD) 9-7Note – In a nonmirrored configuration, if you have a backup copy of data which is

9-8 SPARC Enterprise M3000 Server Service Manual • March 2012

10-1CHAPTER10Replacing the Hard Disk Drive BackplaneThis chapter explains how to replace the hard disk drive backplane. Section 10.1, “Accessing the

xiiiPrefaceThis manual describes how to service SPARC Enterprise M3000 server from Oracle and Fujitsu. This document is written for maintenance provid

10-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 10-1 shows the location of the hard disk drive backplane.FIGURE 10-1 Hard Disk D

Chapter 10 Replacing the Hard Disk Drive Backplane 10-3Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to th

10-4 SPARC Enterprise M3000 Server Service Manual • March 20122. Remove the two cables from the rear of the hard disk drive backplane (2 in FIGURE 10-

Chapter 10 Replacing the Hard Disk Drive Backplane 10-55. Loosen the two screws to remove the hard disk drive backplane.FIGURE 10-3 Removing the Hard

10-6 SPARC Enterprise M3000 Server Service Manual • March 20124. Mount the hard disk drives.For details, see Section 9.3, “Installing a Hard Disk Driv

11-1CHAPTER11CD-RW/DVD-RW Drive Unit (DVDU) ReplacementThis chapter explains how to replace the CD-RW/DVD-RW driver unit. Section 11.1, “Identifying

11-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 11-1 shows the location of the CD-RW/DVD-RW drive unit.FIGURE 11-1 Location of t

Chapter 11 CD-RW/DVD-RW Drive Unit (DVDU) Replacement 11-311.1 Identifying the Type of CD-RW/DVD-RW Drive UnitThere are two types of CD-RW/DVD-RW driv

11-4 SPARC Enterprise M3000 Server Service Manual • March 201211.2 Accessing the CD-RW/DVD-RW Drive UnitCaution – There is a risk of electrical failur

Chapter 11 CD-RW/DVD-RW Drive Unit (DVDU) Replacement 11-511.3 Removing the CD-RW/DVD-RW Drive Unit1. Remove the cables connected to the CD-RW/DVD-RW

xiv SPARC Enterprise M3000 Server Service Manual • March 2012Related DocumentationAll documents for your server are available online at the following

11-6 SPARC Enterprise M3000 Server Service Manual • March 201211.4 Mounting the CD-RW/DVD-RW Drive UnitCaution – Do not forcibly push the CD-RW/DVD-RW

12-1CHAPTER12Power Supply Unit ReplacementThis chapter explains how to replace a power supply unit. Section 12.1, “Accessing a Power Supply Unit” on

12-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 12-1 shows the locations of power supply units.FIGURE 12-1 Locations of Power Su

Chapter 12 Power Supply Unit Replacement 12-312.1 Accessing a Power Supply Unit Because the power supply unit (PSU) does not belong to any domain, ac

12-4 SPARC Enterprise M3000 Server Service Manual • March 20124. While pressing the lever (3 in FIGURE 12-2), pull the handle outward (4 in FIGURE 12-

Chapter 12 Power Supply Unit Replacement 12-512.3 Mounting the Power Supply UnitCaution – Do not forcibly push the power supply unit into the slot. Fo

12-6 SPARC Enterprise M3000 Server Service Manual • March 2012

13-1CHAPTER13Fan Unit ReplacementThis chapter explains how to replace a fan unit. Section 13.1, “Accessing a Fan Unit” on page 13-3 Section 13.2, “R

13-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 13-1 indicates the location of the fan unit.FIGURE 13-1 Fan Unit LocationsLocati

Chapter 13 Fan Unit Replacement 13-313.1 Accessing a Fan Unit Because the fan unit (FAN) does not belong to any domain, active replacement and hot re

Preface xvText ConventionsThis manual uses the following fonts and symbols to express specific types of information.Notes on SafetyRead the following

13-4 SPARC Enterprise M3000 Server Service Manual • March 201213.2 Removing a Fan Unit1. While pressing the latch (1 in FIGURE 13-2), lift the fan uni

Chapter 13 Fan Unit Replacement 13-513.3 Mounting a Fan UnitCaution – Do not forcibly mount a fan unit in a slot. Forcibly pushing a fan unit in a slo

13-6 SPARC Enterprise M3000 Server Service Manual • March 2012

14-1CHAPTER14Fan Backplane ReplacementThis chapter explains how to replace the fan backplane. Section 14.1, “Accessing the Fan Backplane” on page 14-

14-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 14-1 shows the location of the fan backplane.FIGURE 14-1 Fan Backplane Location1

Chapter 14 Fan Backplane Replacement 14-3Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, obse

14-4 SPARC Enterprise M3000 Server Service Manual • March 20127. Pull the fan cage upward to remove it (3 in FIGURE 14-2).FIGURE 14-2 Removing the Fa

Chapter 14 Fan Backplane Replacement 14-514.2 Removing the Fan Backplane1. Remove the signal cable for the operator panel (1 in FIGURE 14-3).The cable

14-6 SPARC Enterprise M3000 Server Service Manual • March 201214.3 Mounting the Fan Backplane1. Place the fan backplane on the bottom of the chassis.A

Chapter 14 Fan Backplane Replacement 14-7Note – If automatic startup of the Oracle Solaris OS is specified, use the sendbreak -d domain_id command of

xvi SPARC Enterprise M3000 Server Service Manual • March 2012Syntax of the Command-Line Interface (CLI)The command syntax is as follows: A variable t

14-8 SPARC Enterprise M3000 Server Service Manual • March 2012

15-1CHAPTER15Operator Panel ReplacementThis chapter explains how to replace the operator panel. Section 15.1, “Accessing the Operator Panel” on page

15-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 15-1 shows the location of the operator panel.FIGURE 15-1 Operator Panel Locatio

Chapter 15 Operator Panel Replacement 15-315.1 Accessing the Operator PanelCaution – There is a risk of electrical failure if the power cords are not

15-4 SPARC Enterprise M3000 Server Service Manual • March 201215.2 Removing the Operator Panel1. Disconnect the signal cable from the operator pane (1

Chapter 15 Operator Panel Replacement 15-515.3 Mounting the Operator Panel1. Align the keyhole of the operator panel with the thumbscrew, and gently p

15-6 SPARC Enterprise M3000 Server Service Manual • March 2012

A-1APPENDIXAComponents ListThis appendix explains the server nomenclature and component numbering.If multiple components of the same type are mounted,

A-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE A-1 Location of Components1514123161820222119242326272984563235312812111093071733

Appendix A Components List A-3 Location Number Component Location Number Component1 Top cover 19 CD-RW/DVD-RW drive unit (DVDU)2 Fan cover 20 Hard dis

1-1CHAPTER1Safety Precautions for MaintenanceThis chapter provides safety precautions required for maintenance. Section 1.1, “ESD Precautions” on pa

A-4 SPARC Enterprise M3000 Server Service Manual • March 2012

B-1APPENDIXBFRU ListThis appendix shows the FRUs of the M3000 server. The FRU list consists of the following items: Section B.1, “Server Overview” on

B-2 SPARC Enterprise M3000 Server Service Manual • March 2012B.2 Motherboard UnitThe motherboard unit is the main circuit board of the M3000 server. T

Appendix B FRU List B-3B.2.1 Memory (DIMM)The motherboard unit, which includes an ASIC called a memory access controller (JSC-MAC) and provides memory

B-4 SPARC Enterprise M3000 Server Service Manual • March 2012For the replacement procedure, see Chapter 8.B.2.3 CPUThe SPARC64 VII+ or SPARC64 VII pro

Appendix B FRU List B-5The XSCF units provides the following functions by means of the XSCF firmware: Control and monitoring of the server Monitorin

B-6 SPARC Enterprise M3000 Server Service Manual • March 2012B.3.2 CD-RW/DVD-RW Drive Unit (DVDU)TABLE B-6 shows CD-RW/DVD-RW drive unit specification

Appendix B FRU List B-7For the replacement procedure, see Chapter 12.B.5 Fan UnitThe fan units generate an airflow between the inside and outside of t

B-8 SPARC Enterprise M3000 Server Service Manual • March 2012

C-1APPENDIXCExternal Interface SpecificationsThis appendix explains the specifications of the external interface connectors provided on the SPARC Ente

1-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 1-1 Wrist Strap Connection DestinationCaution – Do not connect the wrist strap ca

C-2 SPARC Enterprise M3000 Server Service Manual • March 2012C.1 Serial PortC.2 UPC PortTABLE C-1 Serial PortPin Assignment Pin Number Signal Name In

Appendix C External Interface Specifications C-3C.3 USB PortC.4 SAS PortThe SAS port connects the server to an external device, such as a tape drive,

C-4 SPARC Enterprise M3000 Server Service Manual • March 2012C.5 Connection Diagram for Serial CableFIGURE C-1 Connection Diagram for Serial CableRJ4

D-1APPENDIXDUPS ControllerThis appendix explains the UPS controller (UPC) that controls the uninterruptible power supply (UPS) unit. Section D.1, “O

D-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE D-1 shows the location of the UPC port on the M3000 server.FIGURE D-1 UPC Port Lo

Appendix D UPS Controller D-3D.3 Configuration of Signal LinesThis section provides the signal definitions.FIGURE D-2 shows the configuration of signa

D-4 SPARC Enterprise M3000 Server Service Manual • March 2012On: Indicates that the contact is closed.Off: Indicates that the contact is open.Note 1:

Appendix D UPS Controller D-5D.4.2 Output CircuitD.5 UPS CableThe UPS cable specifications are as follows: Connector shapeD-SUB9 pin male (receptacle

D-6 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE D-3 Correspondence Between the UPC Ports and the UPS Cable PinsIf a UPS cable is

E-1APPENDIXEDC Power Supply ModelThis appendix describes the requirements specific to the DC power supply model.Contact your sales representative for

Chapter 1 Safety Precautions for Maintenance 1-31.2 Server PrecautionsWhen maintaining the server, observe the following precautions for your protecti

E-2 SPARC Enterprise M3000 Server Service Manual • March 2012E.1 The Server ViewsThis section describes the names of parts mounted on the DC power sup

Appendix E DC Power Supply Model E-3FIGURE E-2 Rear View of the Server (DC Power Supply Model)Location Number Component Maximum Number per Server1 Po

E-4 SPARC Enterprise M3000 Server Service Manual • March 2012E.2 LED Functions of Power Supply UnitThis section describes the LED names and their func

Appendix E DC Power Supply Model E-5E.3 Electrical SpecificationsThis section describes the electrical specifications of the DC power supply model.Not

E-6 SPARC Enterprise M3000 Server Service Manual • March 2012E.4 Using the showhardconf CommandThis section describes the showhardconf command on the

F-1APPENDIXFReactivating a Hardware RAID Boot VolumeThis appendix explains how to reactivate a hardware RAID boot volume after replacing the MBU of an

F-2 SPARC Enterprise M3000 Server Service Manual • March 20122. Select the device and confirm that the RAID volume is reported but inactive. 3. Use th

Appendix F Reactivating a Hardware RAID Boot Volume F-34. Confirm that it is now possible to boot off the RAID volume. Activating the RAID volume caus

F-4 SPARC Enterprise M3000 Server Service Manual • March 2012# raidctl -l c0t0d0Volume Size Stripe Status Cache RAID Sub

Abbreviations-1CHAPTERAbbreviationsAASIC Application-specific integrated circuitAT Advanced technologyATAPI AT attachment packet interfaceBBUI Browse

PleaseRecycleCopyright © 2008, 2012, Fujitsu Limited. All rights reserved. Oracle and/or its affiliates provided technical input and review on portion

1-4 SPARC Enterprise M3000 Server Service Manual • March 2012 When the equipment rack is mounted on a raised floor, ensure that the raised floor has

Abbreviations-2 SPARC Enterprise M3000 Server Service Manual • March 2012HHDD Hard disk driveHDDBP Hard disk drive backplaneII2C bus Inter integrated

Index-1IndexAair duct, 5-4appearance of the server, 2-1approval standards, 2-17CCD-RW/DVD-RW Drive Unit (DVDU), 11-1component, A-2configuration, 3-4Dd

Index-2 SPARC Enterprise M3000 Server Service Manual • March 2012Predictive self-healing, 3-8Rrear panel, 2-13replacement methodactive replacement, 4-

2-1CHAPTER2Hardware OverviewThis chapter explains the names of components and also explains the LEDs on the operator panel and rear panel. Section 2.

2-2 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 2-1, FIGURE 2-2 and FIGURE 2-3 are the internal view, front view, and rear view of

Chapter 2 Hardware Overview 2-3FIGURE 2-2 Server (Front View)Location Number Component1 Fan unit (FAN_A)2 Operator panel (OPNL)3 Hard disk drive (HDD

2-4 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 2-3 Server (Rear View) (AC Power Supply Model)Location Number Component1 Power su

Chapter 2 Hardware Overview 2-52.2 Operator PanelThe operator panel has the important function of controlling the power of the server. The operator pa

2-6 SPARC Enterprise M3000 Server Service Manual • March 20122.2.1 Operator Panel OverviewThe system administrator or service engineer checks the oper

Chapter 2 Hardware Overview 2-72.2.2 Switches on the Operator PanelTABLE 2-1 depicts the functions of the switches on the operator panel. The switches

2-8 SPARC Enterprise M3000 Server Service Manual • March 2012TABLE 2-2 shows the function of the mode switch.TABLE 2-2 Mode Switch FunctionFunction M

Chapter 2 Hardware Overview 2-92.2.3 LEDs on the Operator PanelTABLE 2-3 lists the server states displayed with the LEDs on the operator panel.The thr

Copyright © 2008, 2012, Fujitsu Limited. Tous droits réservés. Oracle et/ou ses sociétés affiliées ont fourni et vérifié des données techniques de cer

2-10 SPARC Enterprise M3000 Server Service Manual • March 2012TABLE 2-4 State Display by Combination of LEDs on the Operator PanelName DescriptionPOW

Chapter 2 Hardware Overview 2-112.3 LED Functions of ComponentsThis section explains the LEDs of each component. When replacing a FRU, check in advanc

2-12 SPARC Enterprise M3000 Server Service Manual • March 2012Hard disk drive (HDD)Indicates that the hard disk drive can be removed. However, this LE

Chapter 2 Hardware Overview 2-132.4 External Interface Port on Rear Panel This section shows the location of the external interface ports located on t

2-14 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 2-5 External Interface Port Locations12345 6789101112

Chapter 2 Hardware Overview 2-15TABLE 2-6 External Interface Port FunctionsLocation Number Component Description1 RCI port Used to connect the server

2-16 SPARC Enterprise M3000 Server Service Manual • March 20128 GbE port 0 (for OS) Up to 4 100Base-TX/1000Base-T cables can be connected to GbE ports

Chapter 2 Hardware Overview 2-172.5 LabelsThis section explains the labels and the card affixed to the server.Note – The information on the label migh

2-18 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 2-6 Label LocationsInside: System faceplate labelOutside: Standards label

3-1CHAPTER3TroubleshootingThis chapter provides the fault diagnosis information and the actions to take for problems. Section 3.1, “Emergency Power O

3-2 SPARC Enterprise M3000 Server Service Manual • March 20122. Remove the power cord clamp and disconnect the cable.FIGURE 3-1 Power-off Method3.2 F

Chapter 3 Troubleshooting 3-3FIGURE 3-2 Diagnostic Method FlowchartThe XSCF mail function sent an E-mail message?StartCheck whether an error messagei

3-4 SPARC Enterprise M3000 Server Service Manual • March 20123.3 Checking the Server and System ConfigurationThe operating conditions must remain the

Chapter 3 Troubleshooting 3-5The status of each component can be checked based on the On or blinking state of the component LEDs.For the component typ

3-6 SPARC Enterprise M3000 Server Service Manual • March 20123.3.2 Checking the Software and Firmware ConfigurationsThe software and firmware configur

Chapter 3 Troubleshooting 3-73.3.2.1 Checking the Software ConfigurationThe following procedure can be used to check the software configuration from t

3-8 SPARC Enterprise M3000 Server Service Manual • March 20123.4 Error ConditionsThis section describes error conditions and relevant corrective actio

Chapter 3 Troubleshooting 3-9TABLE 3-4 shows typical messages generated when an error occurs. Messages are displayed on your console and are recorded

3-10 SPARC Enterprise M3000 Server Service Manual • March 20123.4.2 Monitoring OutputTo understand error conditions, collect monitoring output informa

Chapter 3 Troubleshooting 3-113.5 Using Troubleshooting CommandsWhen any message listed in TABLE 3-4 is displayed, detailed information on the error m

vContentsPreface xiii1. Safety Precautions for Maintenance 1–11.1 ESD Precautions 1–11.2 Server Precautions 1–31.2.1 Electrical Safety Precautions 1–3

3-12 SPARC Enterprise M3000 Server Service Manual • March 2012XSCF> showhardconf SPARC Enterprise M3000; + Serial:IKK0813023; Operator_Panel_Sw

Chapter 3 Troubleshooting 3-13The showhardconf output continued: For details, see the showhardconf manual pages. PSU#0 Status:Normal; Serial:EA082

3-14 SPARC Enterprise M3000 Server Service Manual • March 20123.5.2 Using the showlogs CommandThe showlogs command displays information of specified l

Chapter 3 Troubleshooting 3-153.5.3 Using the showstatus CommandThe showstatus command displays information about faulty or degraded units that are am

3-16 SPARC Enterprise M3000 Server Service Manual • March 20123.5.4 Using the fmdump CommandThe fmdump command displays the contents of the log manage

Chapter 3 Troubleshooting 3-173.5.4.2 fmdump -e CommandTo get information of the errors that caused this failure you can use the -e option, as shown i

3-18 SPARC Enterprise M3000 Server Service Manual • March 20123.5.5.2 fmadm repair CommandWhen the fmadm faulty command displays a fault, the fmadm re

Chapter 3 Troubleshooting 3-193.5.6 Using the fmstat CommandThe fmstat command reports statistical information and a set of modules that are associate

3-20 SPARC Enterprise M3000 Server Service Manual • March 2012Most of these commands are located in the /usr/bin directory or /usr/sbin directory. 3.6

Chapter 3 Troubleshooting 3-21The following example shows output for the iostat command:3.6.2 Using the prtdiag CommandThe prtdiag command displays sy

vi SPARC Enterprise M3000 Server Service Manual • March 20123.2 Failure Diagnostic Method 3–23.3 Checking the Server and System Configuration 3–43.3.1

3-22 SPARC Enterprise M3000 Server Service Manual • March 2012The following example shows output for the prtdiag command in verbose mode:# prtdiag -vS

Chapter 3 Troubleshooting 3-23The prtdiag output continued: 3.6.3 Using the prtconf CommandSimilar to the show-devs command executed at the ok prompt,

3-24 SPARC Enterprise M3000 Server Service Manual • March 20123.6.3.1 OptionsTABLE 3-9 lists the options of the prtconf command and how those options

Chapter 3 Troubleshooting 3-25The prtconf output continued: nvram (driver not attached) pseudo-mc, instance #0 cmp (driver not attached)

3-26 SPARC Enterprise M3000 Server Service Manual • March 2012The prtconf output continued:3.6.4 Using the netstat CommandThe netstat command displays

Chapter 3 Troubleshooting 3-27The following example shows the output for the netstat -p command:3.6.5 Using the ping CommandThe ping command sends an

3-28 SPARC Enterprise M3000 Server Service Manual • March 2012The following example shows output for the ping -s command:3.6.6 Using the ps CommandThe

Chapter 3 Troubleshooting 3-293.6.6.1 OptionsTABLE 3-12 lists the options of the ps command and how those options can help troubleshooting. The follow

3-30 SPARC Enterprise M3000 Server Service Manual • March 20123.6.7.1 OptionsTABLE 3-13 lists the options of the prstat command and how those options

4-1CHAPTER4FRU Replacement PreparationThis chapter explains the method of preparing for the safe replacement of FRUs. Section 4.1, “Tools Required fo

Contents vii3.6.2.1 Options 3–213.6.3 Using the prtconf Command 3–233.6.3.1 Options 3–243.6.4 Using the netstat Command 3–263.6.4.1 Options 3–263.6.5

4-2 SPARC Enterprise M3000 Server Service Manual • March 20124.2 FRU Replacement and Installation MethodsThis section explains how to replace and inst

Chapter 4 FRU Replacement Preparation 4-3 Hot replacement A target FRU is operated while the domain to which the FRU belongs is stopped.Depending on

4-4 SPARC Enterprise M3000 Server Service Manual • March 20124.2.2 FRU InstallationFor empty slots without hard disk drives or PCIe cards, the number

Chapter 4 FRU Replacement Preparation 4-54.3 Active Replacement/Active AdditionIn active replacement, the target FRU is operated while the Oracle Sola

4-6 SPARC Enterprise M3000 Server Service Manual • March 20121. From the Oracle Solaris OS, type the cfgadm command to obtain the FRU status.2. Stop t

Chapter 4 FRU Replacement Preparation 4-71. Type the cfgdevice -c unconfigure command from the Oracle Solaris OS to integrate the FRU into the Oracle

4-8 SPARC Enterprise M3000 Server Service Manual • March 20124.4.1 FRU Removal and Replacement (Power supply unit/Fan unit)● Type the replacefru comma

Chapter 4 FRU Replacement Preparation 4-9The replacefru command automatically tests the status of the FRU after the completion of removal and replacem

4-10 SPARC Enterprise M3000 Server Service Manual • March 20124.4.2 Verifying the Hardware Operation (Power supply unit/Fan unit)1. Type the showhardc

Chapter 4 FRU Replacement Preparation 4-11The showhardconf output continued:For details, see the manual pages of showhardconf.2. Confirm the state of

viii SPARC Enterprise M3000 Server Service Manual • March 20124.5.1.1 Power-off by Using the XSCF Command 4–124.5.1.2 Power off by Using the Operator

4-12 SPARC Enterprise M3000 Server Service Manual • March 20124.5 Cold Replacement/Cold AdditionIn cold replacement, all business operations must be s

Chapter 4 FRU Replacement Preparation 4-134.5.1.2 Power off by Using the Operator Panel1. Notify users that the server is being powered off.2. Back up

4-14 SPARC Enterprise M3000 Server Service Manual • March 20125. A user with platadm or fieldeng authority must log in to the XSCF Shell and type the

Chapter 4 FRU Replacement Preparation 4-154.5.4 Verifying the Hardware Operation1. In response to the ok prompt, press the ENTER key and enter ”#” (de

4-16 SPARC Enterprise M3000 Server Service Manual • March 2012The showhardconf output continued:For details, see the manual pages of showhardconf.3. T

Chapter 4 FRU Replacement Preparation 4-17The show-devs output continued:/pci@1,700000/pci@0/pci@1,700000/pci@0/pci@9/pci@1,700000/pci@0/pci@8/pci@1,7

4-18 SPARC Enterprise M3000 Server Service Manual • March 2012The show-devs output continued:5. Type the probe-scsi-all command to confirm that the st

5-1CHAPTER5Internal Components AccessThis chapter explains how to access internal components. Section 5.1, “Sliding the Server Into and Out of the Eq

5-2 SPARC Enterprise M3000 Server Service Manual • March 2012Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage

Chapter 5 Internal Components Access 5-35.1.2 Sliding the Server into the Equipment Rack1. Push the server back into the equipment rack.2. Tighten the

Contents ix7.1.1 Confirmation of DIMM Information 7–37.1.2 Memory Mounting Conditions 7–47.2 Accessing the DIMMs 7–77.3 Removing the DIMMs 7–87.4 Inst

5-4 SPARC Enterprise M3000 Server Service Manual • March 20125.2.2 Attaching the Top Cover1. Align the top cover.2. Tighten the three screws at the to

Chapter 5 Internal Components Access 5-5FIGURE 5-3 Removing the Air Duct

5-6 SPARC Enterprise M3000 Server Service Manual • March 20125.3.2 Attaching the Air Duct1. Set the tab at the front of the air duct in place and then

Chapter 5 Internal Components Access 5-75.4 Removing and Attaching the Fan Cover5.4.1 Removing the Fan CoverCaution – Before the fan cover is removed,

5-8 SPARC Enterprise M3000 Server Service Manual • March 20125.4.2 Attaching the Fan Cover1. Align the tab on the left end of the fan cover in the pre

6-1CHAPTER6Motherboard Unit ReplacementThis chapter explains how to replace the motherboard unit. Section 6.1, “Accessing the Motherboard Unit” on pa

6-2 SPARC Enterprise M3000 Server Service Manual • March 2012Note – When replacing the motherboard unit, attach connection destination labels to each

Chapter 6 Motherboard Unit Replacement 6-3FIGURE 6-1 indicates the location of the motherboard unit.FIGURE 6-1 Motherboard Unit Location

6-4 SPARC Enterprise M3000 Server Service Manual • March 2012FIGURE 6-2 indicates the locations of DIMMs, PCIe cards, and shutter unit.FIGURE 6-2 Loc

Chapter 6 Motherboard Unit Replacement 6-5Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, obs