Fujitsu fi-5000N User Manual Page 28

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AP-5
Caution on fingerprint sensor usage
Discharge static electricity from your finger by touching a metallic object before placing your finger on the sen-
sor. Static electricity may cause a sensor failure. This procedure is particularly important in dry winter season.
Do not scratch, or pick at the sensor with a sharp-pointed item. This can damage the sensor.
Do not rub the surface with your fingernail or hard item. This can damage the surface and lead to failure.
Do not touch the surface with a muddy or dirty finger which may damaged, or contaminate the surface leading to
failure.
Do not put a sticker on the sensor or paint its surface. This can lead to failure.
The following may cause difficulties in capturing fingerprints. Clean the sensor on a regular basis.
- Sensor surface is dirty with dust or fat content from finger.
- Sensor surface is moist with perspiration
- Sensor surface is moist with dew condensation
If the following problems occur, clean the sensor surface. The situation may improve.
"Processing... Remove your finger from the sensor" message keeps appearing.
Registration or authentication failures occur frequently.
When cleaning the sensor, use a dry lint-free cloth and wipe it gently.
Removing Finger Guide
For the ease of fingerprint registration by letting you place your finger correctly, the Finger Guide is installed on
the fi-5000N fingerprint sensor area. When you get accustomed to placing the finger correctly on the fingerprint
sensor, you can remove the Finger Guide.
To remove the Finger Guide, follow the instructions below.
1) Hold both sides of the Finger Guide.
2) Squeeze the guide lightly to detach its pins.
3) Lift the guide up and remove it from the fi-5000N.
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