Fujitsu TeamPoS 7000 User Manual download pdf (Page 35)

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TeamPoS7000_User Guide_D900000454.pdf Chapter 5 - Troubleshooting

Revision 1.0 - March 6, 2012 Troubleshooting - 33

Troubleshooting

This chapter provides information needed for troubleshooting and explains how to clear paper

jams. Read this chapter if you notice abnormalities with the unit.

If you suspect that the unit is faulty, contact your support department.

5.1 Troubleshooting

A symptom that appears to indicate a failure, may not actually be a failure. In such a case, refer

to the applicable part of the following table to identify the true cause of the problem.

If an error message appears on the operator display, refer to the operation manual or the

specifications of the application package being used.

Symptom Common Causes Check the following:

The unit cannot be turned on. • The unit is not plugged in.

• The main circuit breaker for

the power outlet is off.

• Power failure

Check that the power is turned

on. Check:

• AC Outlet

• Main circuit breaker

Printed characters are faint.

The paper is soiled.

Printing is disabled.

Printing is smudged.

• The print head is dirty.

• The print head has reached

the end of its service life.

• The paper being used is not

of the specified type.

Clean the print head.

Replace the printer.

Use the paper of the specified

type.

An abnormal sound is heard or

a paper jam occurs during

printing.

• Foreign objects such as

paper debris or paper clips

have fallen inside the

printer.

Check the inside of the printer

for paper debris or paper clips.

The printer fails to operate. • The head cover is open. Make sure that the lock levers

on both left and right edges of

the head cover are locked.

LCD screen is dark. • The brightness control is set

incorrectly.

Adjust the brightness control.

The speaker sound volume is

too low or no sound can be

heard.

• The speaker sound volume

is set incorrectly

Adjust the speaker volume

control.

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