Fujitsu ESPRIMO C5730 Service Manual download pdf (Page 30)

Troubleshooting and tips

Refer to the safety notes in the "Safety" manual and in the "Getting started",

Page 6 chapter whe n connecting or disconnecting cab les.

If a fault occurs, try to correct it as described in the following documentation:

• in this chapter

• in the documentation for the connected devices

• in the help systems of the software used

• in the documentation for your operating system

Help if problems occur

Should you ever have a problem with your computer that you cannot solve yourself, in many cases

youcansolveitquicklyusingtheSystemDiagnostics program pre-installed on your computer.

► To start the SystemDiagnostics programme, click on Sta rtsymbol - Program - Fujitsu -

SystemDiagnostics

► If a problem is detected d uring the test run , the SystemD iagnostics program outputs

a cod e (e.g. DIFS code YXXX123456789123).

► Take a note of this DIFS code and the ID number of your device. The ID number can

be found on the type rating plate on the back of the casing.

► For further clariﬁcation of the problem, contact the Help D esk for your country ( see the

Help Desk list or visit the Intern et at "

http://ts.fujitsu.com/support"). For this, please have

ready the ID number & serial number of your system and the DIFS code.

Troubleshooting

Power-on indicator does not light up after the

device is switched on

Cause Corrective m easu re

The mains power supply is

faulty.

► Ch eck whether the power c

able is properly

plugged into the device a

nd into a grounded

mains outlet.

► Switch the device on.

Internal power supply overloaded.

► Pull the power plug for the device out of the

grounded mains outlet.

► Wait for a moment.

► Plug the power plug back into a grounded

mains outlet.

► Switch the device on.

22 A26361-K1002-Z220-1-7619, edition 2

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Fujitsu ESPRIMO C5730 Service Manual Page 30