Fujitsu fi-5000N User Manual download pdf (Page 24)

AP-1

Appendix1 Troubleshooting

Before you ask for repair service, check the following first.

Check also the fi-5000N Message Display if any error description is shown. To understand the error message and

required actions, refer to "fi-5000N Operator’s Guide" for details.

If you cannot solve the problem by referring to these, contact the store where you purchased the fi-5000N, or contact an

authorized FUJITSU scanner service provider.

Symptom Check this item Remedy

fi-5000N cannot be turned

on. (Power lamp (LED) is

not lighted)

Is the power switch turned on? Turn on the power switch.

Are the AC adapter and the power

cable of fi-5000N connected

correctly?

Re-connect the AC adapter and the

power cable correctly.

Turn off the power, and

disconnect the USB cable. Is the

power restored when you turn on the

power again?

Check whether there is a problem

with the USB cable or the power

cable.

Turn off the power, and

disconnect the network cable. Is the

power restored when you turn on the

power again?

Check whether there is a problem

with the network cable or the network

(such as hub, router).

The power lamp (LED) could be

damaged If any of the following is

observed:

Is the lamp on the network connector

blinking (orange)?

Do messages appear on the

Message Display?

Can the problematic fi-5000N be

seen from the fi-5000N software?

Turn on the power again.

Nothing is displayed on the

Message Display

Is the power lamp of fi-5000N lighted

up?

Turn off the power switch. Check that

the AC adapter and the power cable

are connected, and then turn on the

power.

Turn off the power of fi-5000N, and

disconnect the USB cable. Does the

problem prevail even after you turn

on the power again?

Check whether there is a problem

with the USB cable or the power

cable.

Turn off the power of fi-5000N, and

disconnect the network cable. Does

the problem prevail even after you

turn on the power again?

Check whether there is a problem

with the network cable or the network

(such as hub, router).

The fi-5000N’s keyboard

does not respond when the

keys are pressed

Are the power lamp of fi-5000N

lighted, and messages displayed on

the Message Display?

Turn off the power switch. Check that

the AC adapter and the power cable

are connected, and then turn on the

power.

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Fujitsu fi-5000N User Manual Page 24

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