Fujitsu fi-5000N User Manual download pdf (Page 25)

fi-5000N Getting Started AP-2

Scanning does not start

when the [Scan] or [Send

to] button is pressed.

Is the scanner showing an error

code? (Does "U" or "E" appear on

the Function Number display of the

scanner?)

Note down the displayed message,

and take the appropriate action sub-

ject to the displayed message.

Does any error message appear on

the fi-5000N?

Take the appropriate action subject

to the displayed message.

Turn off the fi-5000N and reconnect

the USB cable. Does the problem

prevails even after you turn on the

power again?

Check whether there is a problem

with the USB cable or the scanner.

Turn off the fi-5000N and reconnect

the network cable. Does the problem

prevail even after you turn on the

power again?.

Check whether there is a problem

with the network cable or the network

(such as the hub and router).

fi-5000N does not appear in

the [Select Scanner] tab of

the fi-5000N Configuration

Tool. (Unable to communi-

cate over the network)

1. Is the network cable connected?

2. Is the Hub turned on?

3. Is the fi-5000N's IP address set cor-

rectly?

4. Is the fi-5000N turned on?

Check whether there is a problem

with the network cable or the network

(such as the hub and router).

A message informing that

scanner is not found

appears during scanning.

Is the fi-5000N added to [Favorite] on

the [Select Scanner] tab of the fi-

5000N Configuration Tool?

Add the fi-5000N you want to use to

[Favorite].

Isn’t the status of the fi-5000N "Inac-

tive" on the [Select Scanner] tab of fi-

5000N Configuration Tool after it is

added to [Favorite]?

Check if your using fi-5000N is

turned on and the network is online.

Isn’t the indication of the Scanner to

be connected to the fi-5000N is "------

-" on the [Select Scanner] tab of the

fi-5000N Configuration Tool?

Check if your using fi-5000N is con-

nected to the scanner and the scan-

ner is turned on.

Isn’t the status of the fi-5000N "Busy"

on the [Select Scanner] tab of fi-

5000N Configuration Tool?

The fi-5000N is being used by

another user.

Wait until it becomes available.

Then, update the displayed [Select

Scanner] tab, check that the status of

fi-5000N is "Active", and scan the

document again.

I am identified as a different

user to log in by fingerprint

authentication.

Is the fingerprint unique to the user?

Aren’t multiple users registered using

the same fingerprint?

Every user must be registered using

the unique fingerprint.

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