Fujitsu LifeBook S7220 User Manual download pdf (Page 92)

8 If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support

representative:

Toll free: 1-800-8Fujitsu (1-800-838-5487); E-mail: [email protected]

Website: http://www.computers.us.fujitsu.com/support.

Before you place the call, you should have the following information ready so that the customer support

representative can provide you with the fastest possible solution:

• Product name

• Product configuration number

• Product serial number

• Purchase date

• Conditions under which the problem occurred

• Any error messages that have occurred

• Type of device connected, if any

See the Configuration Label on the bottom of your notebook for configuration and serial numbers.

Specific Problems

Using the Troubleshooting Table

When you have problems with your LifeBook, try to find the symptoms under the Problem column of the

troubleshooting table for the feature giving you difficulty. You will find a description of common causes

for that symptom under the column Possible Cause and what, if anything, you can do to correct the

condition under Possible Solutions. All possible causes or solutions may not apply to your notebook.

IF YOU KEEP NOTES ABOUT WHAT YOU HAVE TRIED, YOUR SUPPORT REPRESENTATIVE MAY BE

ABLE TO HELP YOU MORE QUICKLY BY GIVING ADDITIONAL SUGGESTIONS OVER THE PHONE.

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Fujitsu LifeBook S7220 User Manual Page 92