Fujitsu Lifebook T731 User Manual download pdf (Page 197)

196

- Introducing the Fingerprint Sensor Device

Troubleshooting

You cannot use OmniPass to create Windows users. You must first create the Windows user, and you will

need administrative privileges to do that. Once the Windows user is created, you can add that user to

OmniPass using the same username and password

Cannot add Windows users to OmniPass

If you experience difficulties adding a Windows user to OmniPass, you may need to adjust your local

security settings. You can do this by going to Start, Control Panel, Administrative Tools, and Local

Security Settings. Expand Local Policies, expand Security Options, and double-click Network

Access: Sharing and Security Model for Local Accounts. The correct setting should be Classic -

Local Users Authenticate as Themselves.

Cannot add a User with a Blank Password to OmniPass

If you experience difficulties adding a user with a blank password to OmniPass, you may need to adjust

your local security settings. First attempt the procedure explained in the Cannot add Windows user to

OmniPass section. If the difficulties persist, then try the following procedure.

Click Start, Control Panel, Administrative Tools, and Local Security Settings. Expand Local

Policies, expand Security Options, and double-click Accounts: Limit local account use of blank

passwords to console login only. This setting should be set to Disabled.

Dialog appears after OmniPass authentication during Windows Logon

After installing OmniPass on your system, you can choose to logon to Windows using OmniPass. You

authenticate with OmniPass (via master password, or an enrolled security device) and OmniPass logs

you into Windows. You may, during this OmniPass authentication, see a Login Error dialog box.

This dialog box occurs when OmniPass was unable to log you into Windows with the credentials

supplied (username and password). This could happen for any of the following reasons:

• Your Windows password has changed

• Your Windows account has been disabled

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Fujitsu Lifebook T731 User Manual Page 197