Troubleshooting and tips
No mouse pointer displayed on the screen
Cause
Troubleshooting
The mouse is not correctly connected.
► Sh ut down the operating system properly.
► Switch the device off.
► C heck that the mouse cable is properly
connected to the system unit. If you use an
adapter or extension lead with the mouse
cable, check the connections.
► Make sure that only one mouse is
connected.
► Sw itch the device on.
The mouse controller is not enabled.
The mouse controller must be enabled, if you
use a PS/2 mouse.
► C heck in the BIOS-Setup whether the mouse
controller is enabled .
► C heck that the mouse driver is
properly
installed a nd is present when
the application
programme is started. Detail
ed information
can be found in the user guide
for the mouse
and application programme.
Time and/or date is not co
rrect
Cause
Remedy
Time and date are incorrect.
► Se t the correct time a nd date within the
operating system you are using.
or
► Se t the correct time and/or date in the
BIOS Setup.
The lithium battery on the mainboard is flat. ► I f the time and date are repeatedly wrong
when you switch on your device, replace the
lithium battery (see "
Replacing the lithium
battery", Pa ge 46).
Error messages on the scree n
Error messages and th
eir explanations are provided:
• in the "BIOS Setup" man
ual
• in the technical ma nual for the mainboard
• in the documentation fo
r the programs used
A26361-K1002-Z220-1-7619, edition 2 25
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